Job Summary: This professional will be responsible for monitoring and tracking trips, managing incident events, and providing support to customers, partners, and suppliers using internal systems. Key Highlights: 1. Trip monitoring and tracking 2. Handling of incident events 3. Customer, partner, and supplier support Your challenges will include: * Monitoring and tracking trips; * Handling incident events related to Losses, Damages, and Occurrences; * Answering calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4.0, SIL) * Requirements and Qualifications Requirements and Qualifications: * Completed high school education; * Proficiency in Microsoft Office suite; * Flexibility regarding working hours; * Proactive attitude, high energy, innovative mindset, and leadership spirit! * Prior experience in this field is a plus; **Requirements and Qualifications** Requirements and Qualifications: Completed high school education; Proficiency in Microsoft Office suite; Flexibility regarding working hours; Proactive attitude, high energy, innovative mindset, and leadership spirit! We are a technology and innovation company specializing in Risk Management and Logistics Management solutions. With over 23 years of experience in logistics and technology, we prevent more than 50 million incidents annually. Currently, we serve over 3,500 major clients who trust our solutions, supported by a top-tier team of over 800 professionals. We belong to nstech, Latin America’s largest technology platform for logistics and mobility. Accelerate your career by joining the ecosystem revolutionizing the future of cargo and passenger transportation across Latin America.