Description
Job Summary:
The professional will receive and serve members, clarify inquiries, register payments, and support administrative tasks while safeguarding the company's image.
Key Highlights:
1. In-person and telephone/WhatsApp customer service
2. Administrative and organizational support
3. Focus on the company's positive image and members' satisfaction
**Responsibilities:**
* Receive and serve members in person and via telephone/WhatsApp.
* Clarify questions regarding services, plans, and benefits.
* Receive and record payments, issue receipts, and verify amounts.
* Maintain reception organization and uphold the company's positive image.
* Support administrative tasks and internal requests.
**Requirements:**
* Completed high school education.
* Strong verbal and written communication skills.
* Organizational ability, proactivity, and friendly customer service attitude.
* Basic computer knowledge (Microsoft Office suite and WhatsApp Web).
* Prior customer service experience is a plus.
**Working Hours:**
* Monday to Friday: 8:00 AM to 6:00 PM
* Saturday: 8:00 AM to 12:00 PM
**Benefits:**
* Salary: BRL 1,739.21
* Transportation allowance
* Meal allowance: BRL 300.00 per month via Flash card
* Unimed health insurance plan
* Dental insurance plan
Employment Type: Full-time CLT
Compensation: BRL 1,739.21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Experience:
* Customer service (Mandatory)
Work Location: On-site