Job Summary: A professional responsible for directly interacting with clients, monitoring logistics operations, conducting analyses, and reporting status to ensure optimal results. Key Highlights: 1. Responsibility for ensuring the best outcome for the client 2. Monitoring and analysis of logistics operations 3. Direct communication with clients and carriers **Your challenges will include:** * Directly interacting with clients and working with Opentech systems, taking responsibility for delivering the best operational outcomes to clients; * Monitoring and ensuring accuracy of logistics operation data, * performing analyses via system tools, highlighting key operational issues to clients, * reporting operation statuses and contacting carriers and clients; * Handling matters in accordance with the standard operating procedure defined in the process guide; * Making phone calls, sending WhatsApp messages, and emails according to predefined standards. **Requirements and Qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite. **What We Offer:** ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership; Life Insurance; Partnerships with educational and language institutions; CLT employment contract; ️ Working hours: 12x36 shift schedule from 6:00 AM to 6:00 PM. On-site work model. End: Av Apio Cardoso, 850 \- Contagem (Minas Gerais)
João Silva
Indeed · HR
João Silva
Indeed · HR
