Job Summary: The E-commerce Assistant at Mineiroca Beach strengthens digital operations with agility, organization, and consistency, ensuring an excellent customer experience. Key Highlights: 1. Dynamic, young, and collaborative culture focused on organization and results 2. Growth opportunities for those who deliver results 3. Appreciation of proactivity, discipline, and commitment to processes **Position: E\-commerce Assistant – Mineiroca Beach** **Location:** Contagem/MG – Riacho das Pedras (Rua Rio Paraopeba, 732\) **Work Model:** On-site **Employment Type:** CLT **Purpose of Hiring** Mineiroca Beach is strengthening its e\-commerce infrastructure in response to increasing demand and current team overload. This hiring aims to resolve an operational bottleneck: ensuring that digital operations continue functioning with agility, organization, and consistency, without compromising the customer experience. In the short term, the mission is to support order picking, inventory organization, and daily process maintenance. In the medium term, the goal is to establish a solid operational foundation enabling growth without sacrificing standards. **Current Operational Structure** * **Sales Channels:** Own website, Instagram, WhatsApp, and physical stores * **Average Volume:** 800 to 1\.000 orders per month This hiring strengthens the operational base to sustain this evolution. **Main Responsibilities** * Product registration and updates * Creation and review of product descriptions * Inventory management in the system * Order tracking * Issuance of invoices * Customer service (WhatsApp, email, and social media) * After-sales support and delivery tracking * Handling exchanges and returns * Support for campaigns and product launches **Success Indicators for the First 90 Days** We expect that, by the end of 90 days, the candidate will: * Have learned and understood all e\-commerce processes * Independently perform order picking * Maintain consistent organization of the department * Demonstrate agility and attention to detail * Anticipate tasks when no orders are pending * Contribute to smooth and organized operations Performance will be evaluated using objective criteria such as: * Number of orders shipped error-free * Adherence to processes * Department organization * Proactivity * Commitment * Teamwork **Technical Requirements** * Completed high school education * Proficiency with basic technology * Basic Excel skills * Willingness to learn internal systems **Tools Used:** * Nuvemshop * Bling Prior e\-commerce experience is not mandatory, but hands-on experience in operational routines requiring: * Organization * Agility * Discipline * Process compliance * Active, practical work Experience in logistics, inventory management, order picking, or retail operations is a plus. **Expected Behavioral Profile** We seek someone who is: * Proactive and disciplined * Detail-oriented * Energetic enough for active operational routines * Committed to processes * Mature enough to receive feedback * Professional and responsible in demeanor More important than technical experience is genuine willingness to work, grow, and execute consistently. **Mineiroca Beach Culture** Our culture is dynamic, young, and collaborative. We are a growing company with an active routine focused on organization and results. Here, everyone rolls up their sleeves. There is partnership during peak-demand periods and appreciation for those who deliver results. We believe in meritocracy: those who deliver, grow alongside the company. **Work Schedule** * **Monday to Friday:** 9:00 AM to 6:00 PM * **Saturday:** 9:00 AM to 2:00 PM * Break: 1 hour and 6 minutes on weekdays; 30 minutes on Saturdays * On-site, structured, and predictable schedule * Occasional overtime may occur during high-demand periods (e.g., year-end or inventory). **Compensation and Benefits** * **Fixed Salary:** R$ 1\.640,00 * Performance bonus tied to: * + Orders shipped error-free + Achievement of operational targets + Process organization + Engagement and professional conduct Benefits: * Meal allowance: R$ 15.00 per working day * Transportation allowance * 30% discount on products after probation period **Important Criteria** * Legal age * Availability for on-site work * Physical fitness compatible with an active routine * Good personal presentation and hygiene * Alignment with company values **Expected Level of Autonomy** After the initial orientation period, the candidate is expected to carry out responsibilities independently, with organization and accountability. **Direct Message to the Ideal Candidate** If you have energy for an active routine, appreciate organization, value processes, and want to grow alongside a company building its e\-commerce infrastructure for long-term evolution, this position could be your next step. Here, executing well is not a detail—it’s what sustains growth.