Requirements and Process Analyst

Description

Job Summary: We are seeking a Requirements and Process Analyst focused on Credit Operations to map, analyze, and model processes; identify improvements; and specify technological requirements. Key Highlights: 1. Work on credit process mapping, analysis, and modeling. 2. Identify opportunities for process improvement and optimization. 3. Collaborate with technology teams and agile methodologies. We are looking for a Requirements and Process Analyst focused on Credit Operations to join our team dedicated to a client in the financial services market. **Responsibilities and Duties** * Map, analyze, and model credit pipeline processes (payroll-deducted, mortgage, auto, and other credit types). * Identify opportunities for improvement, operational cost reduction, risk mitigation, and efficiency enhancement. * Specify functional and non-functional requirements for technological solutions development. * Prepare documents such as **functional specifications**, process flows (AS IS / TO BE), business rules, and acceptance criteria. * Act as a bridge between business units and technology teams, ensuring clear understanding of needs. * Support the Product Owner in backlog refinement and demand prioritization. * Participate in agile ceremonies and contribute to stakeholder alignment. * Validate deliverables, perform functional testing, and monitor implementation of improvements. * Monitor operational metrics and propose continuous adjustments to credit processes. **Requirements and Qualifications** **Mandatory** * Experience in requirements analysis, process analysis, or related functions. * Knowledge of process mapping (BPMN) and modeling tools. * Ability to translate business needs into clear, structured requirements. * Experience working with technology teams and agile methodologies. * Strong communication, organizational, and documentation skills. **Desirable** * Prior experience in financial institutions, fintechs, or credit-related areas. * Familiarity with BPMS, robotic process automation (RPA), and system integrations. * Knowledge of regulations and rules applicable to the credit market. * Basic SQL or data analysis skills for problem investigation. **Here, we are \#OrangeBlood!** We have been in the market for 17 years, partnering with our clients to deliver transformative experiences. We are a global technology and innovation ecosystem; beyond Brazil, we operate in Europe and the UK, with offices in Portugal, London, Dubai, and the Netherlands. **F for Formation: we believe in sharing culture, community spirit, and that knowledge holds the power to transform!** We run social initiatives and programs promoting development, such as the Orange Juice tech community, the Training Program, our leadership academy, and numerous partnerships with NGOs and Edtechs. **At FCamara, everyone is welcome; Diversity, Respect, and Ethics are non-negotiable elements embedded in our DNA.** **So, are you ready to join an amazing team and become the protagonist of your own story?**