Description
Job Summary:
The professional will conduct first contact and lead qualification, support the sales team, contribute to achieving targets, and focus on customer experience.
Key Highlights:
1. First contact and qualification of potential customers
2. Supporting the sales team and contributing to targets
3. Focusing on positive customer service and relationship building
**Compensation:** R$ 1741,53 \+ Average commission (R$ 500,00 to R$ 3\.000,00\).
**Working Hours:** 08:00 to 18:00, Monday to Friday
**Benefits:** Meal allowance (R$ 200,00\).
**Daily Responsibilities:**
* Conduct first contact with potential customers via channels such as WhatsApp, e\-mail, and phone.
* Qualify received leads by identifying needs and verifying alignment with offered products or services.
* Record and update customer information in the CRM, keeping the sales pipeline organized and up to date.
* Perform follow\-up with leads and customers to advance sales opportunities.
* Support the sales team in scheduling meetings, presentations, or customer interactions.
* Provide initial customer service, clarifying inquiries and directing requests to the responsible department when necessary.
* Contribute to achieving commercial targets through generation and qualification of business opportunities.
* Assist in drafting messages, outreach approaches, and customer contact strategies.
* Maintain relationships with leads and customers, aiming to deliver a positive service experience.
**Prerequisites:**
* Prior customer service experience preferred;
* Completed high school education;
* Proficiency in Microsoft Office 365;
Employment Type: Permanent CLT
Salary: R$1\.740,00 \- R$3\.000,00 per month
Experience:
* Sales (Mandatory)
Work Location: On-site