Management and Quality Assistant

Description

Job Summary: The Management and Results Assistant monitors performance indicators, analyzes customer satisfaction, and supports audits and Quality and Environmental activities. Key Highlights: 1. Monitor and update performance indicators. 2. Generate data reports and support audits. 3. Assist in Quality and Environmental activities. With business management experience since 1955, **WLM** operates in the automotive and agribusiness sectors. WLM's core business focus is the distribution of **Scania** brand products and services, including heavy and extra-heavy trucks, chassis for intercity and urban buses, genuine spare parts sales, corrective and preventive maintenance services, and specialized technical assistance. In the **Scania dealership** segment, WLM operates across more than 20 locations nationwide, serving six different states: **Equipo \- RJ, Itaipu \- MG, Itaipu Norte \- PA, Quinta Roda \- SP, and Supermac \- AM and RR.** In the **agribusiness** segment, through its subsidiaries **Fartura (Southern Pará)** and **Itapura (Northern Mato Grosso, Southern Minas Gerais, and Campinas/SP region)**, WLM engages in cattle breeding, rearing, and fattening, as well as coffee, soybean, and corn production and commercialization. With strong environmental stewardship, productive activities follow best practices for preserving native fauna and flora, and for protecting water resources and soil. In 2025, WLM announced the acquisition of 60% of **CHP Brasil**, a leading company in distributed generation and energy efficiency. Through this acquisition, WLM expands its strategic presence, diversifies its portfolio, and takes a significant step toward the future—reinforcing its commitment to sustainability and creating new business opportunities in the energy sector. The strategic location of its units enables comprehensive geographic coverage, ensuring prompt, high-quality, and agile service delivery. Its holding company is headquartered in Rio de Janeiro and maintains a corporate branch in Minas Gerais, in the city of Contagem. Accelerate your career with the WLM Group! Review the responsibilities and benefits of the **MANAGEMENT AND RESULTS ASSISTANT** position below and join this successful team: **Your mission:** · Monitor and update departmental performance indicators. · Conduct customer satisfaction surveys and analyze customer complaints. · Prepare data reports, NPS, "Contact Us", ISO 9001\. · Support internal and external audits. · Assist in other activities within the Quality and Environmental departments. **Requirements:** · Bachelor’s degree in Administration, Production Engineering, or Quality Management preferred. · Intermediate proficiency in Microsoft Office. · Experience in Quality and Environmental areas. **Benefits:** * Meal Allowance \- designed to ensure convenience in caring for your home and family. * Medical Assistance \- safeguarding your health and that of your loved ones. * Dental Assistance \- supporting your smile and your entire family’s oral health. * Group Life Insurance and Funeral Assistance \- protection and security for you and your family during difficult times. * Wellhub (Gympass) \- encouragement of physical activity and overall well-being. * Telemedicine: Dra. On \| Conexa Saúde \- convenient, rapid health support whenever needed. * Educational Development Program (PDE) \- financial and institutional support for training, courses, or specializations aligned with your role and the company’s development. For your convenience, the company also provides Transportation Vouchers and Uniforms. **Working Hours:** Monday to Friday, from 08:00 to 17:48 Employment Type: Permanent CLT Salary: R$2\.082,00 \- R$2\.700,00 per month Work Location: On-site