Technical Support Assistant

Description

Job Summary: Join a team passionate about positive change and leave your mark on the industrial cleaning supplies industry by playing a crucial role in operational support and customer service. Key Highlights: 1. Be part of a team passionate about positive change 2. Leave your mark on the industry 3. Work with economical and sustainable solutions We are a cleaning supplies distributor offering economical and sustainable solutions for industrial kitchen sanitation. With over two years of experience, we have been driving change toward economical and sustainable solutions, seeking to provide innovative alternatives. If you seek exciting challenges, wish to join a team passionate about positive change, and are ready to leave your mark on the industry, we are the right place for you. Join this journey! **Responsibilities:** * Create service orders; * Issue invoices; * Provide customer service via digital channels; * Plan delivery routes and prepare materials; * Release materials to technicians; * Receive spare parts and cleaning supplies; * Register equipment in and out in the system; * Verify incoming products and equipment. **Requirements:** * **Mandatory: Prior experience with service order creation or maintenance.** * Knowledge of invoice issuance and verification; * Completed high school education; * Proficiency in computer systems and Excel. Benefits: * Breakfast at the office * Meal allowance (R$22.00 per day); * Transportation allowance; * Unimed health insurance (co-payment); * SESC partnership offering access to theaters, hotels, excursions, and other activities; * Children's Day event for dependents with children; * Purchase of cleaning products and accessories at special employee pricing. * Basic food basket (subject to performance targets); Salary: R$2.200,00 (R$2.400,00 after probationary period) Schedule: Monday to Friday, 8:00 AM to 6:00 PM Location: Carlos Prates