IT ANALYST (Infrastructure / Support / Networks)

Description

Job Summary: Become a key player at CONSTRUTORA ÁPIA, managing the IT infrastructure and ensuring stability, security, and availability for field and office teams. Key Highlights: 1. Make a real impact on construction projects across Brazil through your work. 2. Maintain a stable, secure, and available IT environment. 3. Support IT improvement initiatives and new solutions. Do you enjoy infrastructure challenges, like getting hands-on, and want to see your work make a real impact on construction projects across Brazil? Then this position at CONSTRUTORA ÁPIA could be your next step. We are a major construction and engineering company experiencing continuous growth, and you will be a key player in maintaining our IT environment stable, secure, and available for field and office teams. * Administer servers, networks, and infrastructure resources. * Monitor the environment (performance, availability, security). * Provide second-level support to internal users. * Manage backups, updates, and patches. * Configure and maintain equipment (workstations, printers, routers, etc.). * Document procedures, access credentials, and changes. * Support IT improvement initiatives and new solutions. Requirements: **Mandatory Requirements:** * Prior experience as a Mid-Level IT Infrastructure / Support Analyst. * Knowledge of networking (TCP/IP, VLAN, Wi-Fi, firewall). * Administration of Windows environments (servers and workstations). * Experience with backup solutions, antivirus software, and security policies. * Hands-on user support experience (hardware and software). * Availability for 100% on-site work. **Preferred Qualifications:** * Experience in construction, engineering, or similar companies. * Knowledge of virtualization (VMware, Hyper-V) and Active Directory (AD). * Familiarity with ITIL or IT service management best practices. * Participation in infrastructure migration or upgrade projects.