Hostess

Description

Job Summary: Responsible for appointment scheduling, telephone communication, customer record maintenance, and service promotion, collaborating with the team. Key Highlights: 1. Appointment scheduling and telephone communication 2. Customer record maintenance and service promotion 3. Team collaboration to achieve dealership goals **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m. with a 2-hour lunch break; Saturdays from 8 a.m. to 12 p.m. **Level:** Professional **Employment Type:** Permanent – CLT * Appointment scheduling: Organize and manage service appointments, test drives, and consultations, ensuring all bookings are correctly recorded in the system. * Telephone communication: Answer incoming calls, provide basic information about dealership services, and forward calls to appropriate departments. * Record maintenance: Update and maintain customer records, including contact information and service history, using data management systems. * Service promotion: Inform customers about promotions, new services, and products available at the dealership, encouraging their use. * Team collaboration: Work closely with other team members to ensure a harmonious and efficient work environment, contributing to the achievement of dealership goals. **Requirements:** Requirements: * Completed high school education. * Prior experience as a receptionist or in similar roles. * Basic computer skills (Microsoft Office suite). * Strong verbal and written communication skills. * Ability to interact effectively with the public and deliver quality customer service. * Availability to work standard business hours, including Saturdays. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Education allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher