Description
Job Summary:
We are seeking a professional to provide customer service and sales at the counter and via WhatsApp, manage orders from delivery apps, and support department routines.
Key Highlights:
1. Customer service and sales (counter and WhatsApp)
2. Order management for delivery apps
3. Support for general department activities
**Industry:** Snack and dessert manufacturing facility
**Location:** Funcionários / Eldorado neighborhoods – Contagem/MG
**Employment type:** Full-time permanent CLT contract
We are looking for a professional to handle **customer service and sales**, both at the counter and via WhatsApp, as well as monitor delivery app orders and support department routines. We seek a communicative, organized, and responsive individual.
**Main Responsibilities**
* Provide customer service at the counter and via WhatsApp;
* Receive, organize, and manage delivery app orders;
* Support sales activities and guide customers on products;
* Maintain a clean and organized workplace;
* Assist with general department tasks as needed.
**Required Qualifications**
* Completed or currently pursuing high school education;
* Basic knowledge of social media (WhatsApp);
* Experience with systems (order entry/order tracking);
* Prior experience in **sales and customer service**.
**Working Hours**
* **Monday to Friday:** 11:30 AM to 8:06 PM
* **Saturday:** 12:00 PM to 6:00 PM
**Compensation and Benefits**
* **Salary:** R$ 1,800.00 + bonus
* **Transportation allowance**
* **Meal allowance:** R$ 300.00
* **TotalPass**
* **On-site snack**
**Desired Profile**
* Strong communication skills and friendliness in customer interactions;
* Responsiveness and organizational ability;
* Commitment and accountability;
* Ability to work effectively in a team.
Job type: Full-time, permanent CLT
Pay: R$1,518.00 – R$1,800.00 per month
Benefits:
* Meal allowance
* Transportation allowance