Manager

Description

Job Summary: Responsible for the operational and administrative management of the unit, ensuring compliance with standards, customer satisfaction, and financial performance. Key Highlights: 1. Lead the team and ensure a healthy organizational climate 2. Monitor performance indicators and operational standards 3. Handle problem resolution and customer complaint handling Contact Patrick: (21\) 99830\-2157 Role Summary: Responsible for the operational and administrative management of the unit, ensuring compliance with the franchisor's standards, customer satisfaction, and positive financial performance. Key Responsibilities: * Lead the team, ensuring productivity, quality, and a healthy organizational climate. * Monitor and control performance indicators (COGS, OPEX, sales, delivery time, customer satisfaction). * Ensure adherence to technical specifications and operational standards. * Manage inventory, procurement, and goods receipt. * Prepare work schedules, conduct training, and perform team performance evaluations. * Handle operational problem resolution and customer complaint handling. * Ensure compliance with Good Manufacturing Practices and safety regulations. Compensation: R$3\.100,00 \- R$3\.700,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site