Logistics Assistant

Description

Job Summary: A professional responsible for real-time monitoring of the less-than-truckload (LTL) distribution fleet, ensuring food safety and adherence to scheduled timeframes. Key Highlights: 1. Real-time monitoring of less-than-truckload (LTL) distribution fleet 2. Management of delivery time windows and proactive resolution of incidents 3. Driver support and delivery tracking via system The professional will be responsible for real-time monitoring of the less-than-truckload (LTL) distribution fleet (multiple deliveries per route), ensuring that refrigerated products reach supermarkets within food safety standards and scheduled time windows. Working hours: Monday to Friday, 7:00 AM to 5:00 PM; alternate Saturdays, 8:00 AM to 12:00 PM Main Responsibilities * **Real-Time Tracking:** Monitor vehicle movement via telematics and GPS systems. * **Delivery Window Management:** Validate adherence to scheduled time windows with supermarkets, proactively signaling delays. * **Incident Handling:** Resolve immediate issues such as merchandise rejections, missing invoices, damages, or difficulties accessing loading docks. * **Driver Support:** Serve as the primary point of contact for route guidance and support in case of accidents or mechanical breakdowns. * **Proof-of-Delivery Confirmation:** Confirm deliveries via system (delivery apps or customer portals). Technical Requirements * **Intermediate Excel:** For generating productivity reports, service level agreement (SLA) metrics, and return analyses. * **Agile Communication:** Ability to negotiate with supermarket receiving supervisors and carriers. Preferred Qualifications * Prior experience in **Less-Than-Truckload (LTL)** operations (which demands significantly greater attention to routing than full-truckload operations). Employment Type: Full-time CLT Compensation: R$2.100,00 - R$2.500,00 per month Benefits: * Medical insurance * Fuel allowance * Basic food basket * Free parking * Meal voucher * Food allowance * Transportation allowance Work Location: On-site