The Claims Adjuster is responsible for managing the entire technical analysis process of received claims, from document validation to repair authorization, ensuring compliance with contractual standards, insurer guidelines, and company quality standards. Acts with focus on efficiency, fairness, and support. **Qualifications:** * High school diploma completed. (Preferably higher education in progress or completed in Administration, Insurance, Law, Engineering, or related fields). * Previous experience in automotive claims adjusting. * Knowledge in damage assessment and technical budget analysis. * Good verbal and written communication skills. * Basic computer skills (emails, spreadsheets, claims management systems). **Advantages:** * Experience in negotiating with repair shops and service providers. * Courses or certifications in claims adjusting or insurance. **Main responsibilities** * Receive, verify, and analyze documents submitted for claim opening and adjustment. * Conduct technical analysis of damages presented in accident vehicles. * Evaluate budgets submitted by repair shops and dealerships, validating items, values, and compatibility with the declared claim. * Approve or reject repairs based on technical criteria and internal policies. * Negotiate with repair shops when necessary to ensure the best cost\-benefit without compromising service quality. * Request and analyze supplementary documentation from claim processes. * Monitor repair deadlines and provide technical support to customer service, sales, and legal departments. * Update internal systems with current statuses and regulatory decisions. * Participate in discussions with clients and third parties, providing clear and empathetic technical explanations. * Monitor claim processes with the partner insurer (LTI Seguros) and ensure compliance with regulatory deadlines.