E-commerce Coordinator

Description

Job Summary: Maxi Ferramentas is seeking an E-commerce Coordinator to lead digital operations, ensuring sales performance, customer experience, and sustainable growth. Key Highlights: 1. Lead e-commerce and digital channel operations 2. Focus on revenue growth and customer experience 3. Organized environment that values professional development **Maxi Ferramentas** is a company operating in the market with a focus on quality, efficiency, and commitment to its customers. At Maxi, we believe every home deserves care, practicality, and personality. Founded with the purpose of offering comprehensive home solutions, we are a specialized store for tools, household essentials, furniture, and everything you need to transform your space with quality and value. If you seek an organized, dynamic environment that values professional development, this opportunity may be right for you! We are looking for an **E-commerce Coordinator** to lead digital channel operations, ensuring online sales performance, optimal customer experience, and sustainable business growth. This professional will be responsible for managing e-commerce platforms and marketplaces, monitoring performance metrics, optimizing processes, and supporting strategic decision-making based on data and results. **Key Responsibilities:** * Lead e-commerce operations, ensuring efficient execution of commercial strategies and sustainable revenue growth across digital channels and marketplaces. * Plan and implement promotional campaigns, commercial initiatives, and pricing strategies aligned with business objectives. * Monitor and analyze performance metrics (sales, conversion rate, average order value, margin, etc.), proposing continuous improvements. * Identify growth opportunities through market analysis, consumer behavior insights, and industry trends. * Manage, develop, and monitor team performance, ensuring alignment with goals and action plans. * Track commercial and financial results, ensuring achievement of established targets. * Structure and monitor monthly commercial planning, including goal setting, portfolio allocation, and performance tracking. * Analyze inventory turnover and product performance, proposing actions to optimize sales and reduce stockouts or overstocks. * Collaborate closely with senior management in analyzing results and defining strategies to improve performance. * Ensure efficient execution of processes and continuous improvement of digital operations. **Requirements:** * Experience in e-commerce and people management * Completed undergraduate degree in Digital Marketing or related fields (postgraduate degree in E-commerce: Planning and Management preferred) * Advanced proficiency in Microsoft Office Suite * Knowledge of Power BI for data and metric analysis * Experience managing campaigns and analyzing results * Proficiency in pricing strategies and product mix management * Hands-on experience with e-commerce platforms and marketplaces * Preferred: Logistics sector experience * Desired: Leadership and people management courses **Desired Profile:** * Professional with systemic and strategic vision, results-oriented mindset, and strong analytical capability. * Strong verbal and written communication skills, active listening, and interpersonal relationship aptitude. * Proactive, organized individual with solid planning and control capabilities. * Ability to anticipate scenarios, critical thinking, and sound decision-making skills. * Leadership mindset, with skills in team management and development. * Agility, problem-solving ability, and continuous improvement orientation. **Working Hours:** 08:00 AM to 06:00 PM — Monday to Thursday; 08:00 AM to 05:00 PM — Friday **Work Location:** Avenida Ápio Cardoso, Cincão, 105, Contagem - MG We seek **committed, organized, and proactive** professionals who pay attention to detail and enjoy working in a collaborative environment. **Join Maxi Ferramentas and grow with us!**