Description
Job Summary:
Lead the operational team, monitor last-mile and e-commerce operations, handle driver-related matters, support courier recruitment, and track KPIs.
Key Highlights:
1. Operational team leadership and guidance
2. Monitoring of last-mile and e-commerce operations
3. Handling driver-related matters and supporting courier recruitment
Main Responsibilities:
* Lead and guide the operational team;
* Monitor last-mile and e\-commerce operations to ensure deliveries meet SLA requirements;
* Handle matters with drivers and couriers to ensure delivery quality;
* Support the recruitment of new couriers;
* Monitor KPIs, address incidents, and support base improvements;
Compensation: R$2\.029,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Corporate agreements and commercial discounts
* Profit-sharing program
* Life insurance
* Meal allowance
* Food allowance
* Transportation allowance
Work Location: On-site