Where there is **development**, Vale is present. **TECHNICAL PROJECT SPECIALIST II \- TECHNOLOGY \- CORPORATE** **Want to learn about this opportunity?** **CD Number (Available Position):** 42026706 **Number of Openings:** 01 **Education Requirement:** Completed Technical Education. **Location:** Congonhas, Minas Gerais, Brazil **Work Schedule:** Administrative. **Contract Type:** Indefinite-term **Application Period:** From 05/21/2026 to 05/27/2026 **Required Qualifications:** * Technical education in engineering, technology, or related fields. * Experience supporting industrial technology systems, Dispatch, PIMS, High Precision, etc. * Experience providing user support and resolving incidents. * Experience in projects, project phases, and transition to sustainability. * Knowledge of operating systems (Windows, Linux), databases (SQL Server, Oracle, MySQL), and IT service management tools (ServiceNow, Jira, GLPI). * Basic understanding of networks and communication protocols. * Knowledge of Microsoft Project. **Desirable Qualifications:** * Basic knowledge of cloud computing (Azure, AWS, Google Cloud). * Knowledge of ITIL Foundation (IT service management). * Knowledge of CompTIA A\+ (technical support). * Microsoft Certified or Oracle Certified credentials for specific systems. **Job Responsibilities and Activities:** Professional responsible for supporting and sustaining industrial engineering technology systems, ensuring availability, stability, and high-quality user support. The Analyst will manage incident identification, registration, and resolution; and collaborate with project teams throughout the project lifecycle to ensure successful transition to sustainability. **User Support:** Provide technical support, clarify doubts, and resolve issues related to industrial engineering technology systems. **Incident Management:** Monitor and manage tickets in ITSM tools (e.g., ServiceNow, Jira, GLPI), in accordance with SLAs agreed upon with suppliers and internal stakeholders. **System Administration:** Monitor performance and health of solutions; apply patches and perform adjustments to internal systems and/or applications to improve performance. **Database Support:** Manage database performance, identify integration failures, and support development teams in their resolution. **Technical Documentation:** Prepare manuals, user guides, and incident reports to ensure traceability and continuous improvement. **User Training:** Identify needs for training sessions and guide teams on best practices for system usage, according to demand and/or personnel changes. **Collaboration with IT Teams:** Work jointly with developers, network administrators, and project managers to implement solutions, and accompany project lifecycles alongside project managers to anticipate transitions to sustainability. **A few benefits Vale offers you:** * **Private Pension Plan:** Ensures a peaceful future with financial security for retirement. * **PLR \- Profit and Results Sharing Program:** Recognizes everyone's efforts through participation in company profits. * **Medical and Hospital Assistance, Dental Care:** Comprehensive healthcare for employees and dependents, prioritizing health and quality of life. * **Group Life Insurance:** Financial security for employees and their families in unforeseen circumstances. * **PASA \- Health Plans:** Health plans for family members or for the employee themselves, in case of retirement or termination. * **Apoiar \- Employee and Dependent Assistance Program:** Specialized emotional and social support for employees and their families. * **Meal Voucher:** Financial support for grocery purchases. * **Meal Allowance or On-site Meals:** Benefit to facilitate daily routines and promote healthy eating habits. * **Extra Year-end Meal Benefit (Christmas Basket):** Additional benefit to enhance comfort during year-end festivities. * **Daycare Reimbursement or Babysitter Allowance:** Support to balance returning to work with the arrival of a child — up to age 6 of dependents. * **Christmas Gift Card for Dependents:** A gesture of affection at year-end — for dependents up to age 10. * **Chartered Transportation or Commuter Pass:** Ensures daily commuting for our employees to the workplace. * **Physical Activity Incentive \- Wellhub:** Promotes physical health and well-being through fitness programs. * **Well-being Program:** Holistic care to improve employees’ quality of life. * **Passenger Train Tickets** on the Vitória-Minas Railway (EFVM) and/or Carajás Railway (EFC), for personal use — offering an additional logistical option for employee travel. * **Advantage Club:** Exclusive discounts and benefits for purchases at partner establishments. And more... **Our Cultural Transformation:** Vale is a mining company accelerating the transition toward a more sustainable world, placing safety at the core of everything we do and working to build solutions for humanity’s challenges — transforming the future today. We learn together and remain committed to our cultural transformation to generate value and positive impact through our activities — with people. Advancing every day, we feel ready to cultivate strong relationships and maintain open dialogue with society. \#joinvale **Learn more about our purpose:** https://www.youtube.com/watch?v\=MUpLjGKLmSc https://www.vale.com/pt/home **Why affirmative action positions for women leaders?** Vale is undergoing a transformation journey to become a more diverse, equitable, and inclusive company. Moreover, we believe gender equity advancement contributes to building a better future for all. We aim to increase representation across all women: Black, White, of any sexual orientation, or with disabilities. We understand that affirmative action initiatives contribute to progress in creating a more collaborative, innovative, and attractive environment for new talent. Therefore, we value the participation of candidates from all backgrounds in various selection processes and initiatives aligned with our Diversity, Equity, and Inclusion agenda. The selection process for this position follows the same format as other Vale talent attraction programs. **What is it like to work at Vale?** At Vale, we contribute to shaping futures — of mining, of the planet, and of yours. We offer opportunities across diverse areas and professional goals. Here, our talents collectively build a collaborative and inclusive environment that values individuals for who they are: their individuality, leadership, and commitment. At Vale, we learn together. We believe in the richness of everyday experiences and in knowledge sharing among talents. Here, every moment can and should be a learning opportunity. At Vale, we also grow together. We establish solid, mutually beneficial relationships with our employees and society. Thus, we demonstrate our commitment to a positive legacy, consistent results, and building mining with more innovative and sustainable processes: the mining of the future. **Where there is a future, Vale is present.** Curious to learn more about Vale? Visit www.vale.com Also check out our Diversity Policy. ***Vale does not charge any fees at any stage of its selection processes.*** **All applications must be submitted exclusively via our website or through job postings on Vale’s LinkedIn profile.** **Note:** If you have previously applied for this position, the application submission button will not be available. If selected during the selection process, we will contact you to inform you of your application status.
João Silva
Indeed · HR
João Silva
Indeed · HR
