Description
Job Summary:
Manage a telecommunications store operation, ensuring achievement of commercial targets, high-quality customer service, and smooth operational functioning, while actively participating in sales and team support.
Key Highlights:
1. Sales team leadership and development
2. Management of the store's commercial and operational routine
3. Direct involvement in customer service and sales closing
### **Position Objective**
Manage the telecommunications store operation, ensuring achievement of commercial targets, high-quality customer service, and efficient execution of operational processes, while also actively engaging in sales and frontline team support.
### **Main Responsibilities**
* Manage the store's **commercial and operational routine**.
* Lead, motivate, and develop the **sales team**.
* Monitor and ensure achievement of the unit's **commercial targets**.
* Directly engage in **customer service and sales closing**, as needed.
* Monitor performance indicators such as **revenue, sales conversion rate, and average transaction value**.
* Ensure store organization, product display, and compliance with internal processes.
* Support the team in negotiations and client interactions.
* Develop **action plans to improve results**.
* Oversee the store's administrative and operational routines.
### **Team Management**
* Direct leadership of the sales team.
* Conduct alignment meetings and target progress reviews.
* Deliver feedback and training for team development.
### **Success Indicators**
* Achievement of sales targets.
* Growth in store revenue.
* Commercial team performance.
* Quality of customer service.
Interested candidates are invited to apply via the link: https://empregga.selecty.com.br/vaga/7431/vaga\-para\-gerente\-comercial\-em\-ouro\-branco\-mg
Minimum Education Level: High School (Secondary Education)
Willingness to relocate