Billing Assistant

Description

Job Summary: Professional responsible for customer service, administrative billing processes, cancellation, and registration updates. Key Highlights: 1. Agile and courteous customer support 2. Billing management and tax compliance 3. Customer registration control and maintenance **Responsibilities:** * Provide customer service via ticketing system, chat, and WhatsApp, ensuring agile and courteous support. * Execute customer cancellation and ownership transfer processes. * Perform monthly billing, including issuance of invoices and bank slips. * Prepare and send bank remittance files. * Generate the Detraf file, issue related invoices, and submit them to operators. * Prepare and submit mandatory files to Anatel. * Generate and send specific files to the State (Agreements 115 and 201\). * Control and maintain up-to-date registration records for active and cancelled customers. **Requirements:** * Intermediate Excel knowledge (spreadsheets, basic formulas, and data organization). * Organization, attention to detail, and agility in performing administrative routines. Employment type: Full-time, CLT permanent contract Compensation: Starting from R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance