Description
Summary:
This role provides daily operational and administrative support, offering technical guidance and ensuring efficient service coordination in a ground ops, ramp, or gateway environment.
Highlights:
1. Opportunity to provide technical leadership and support
2. Engage in diverse operational and administrative tasks
3. Contribute to optimizing service schedules and procedures
**GENERAL JOB DESCRIPTION:**
Under general supervision performs the following activities:
* Provide daily operational and administrative support to Sr Manager or a Manager in ground ops, ramp, and/or gateway locations, ensuring the most effective utilization of time and effort.
* Performs a variety of administrative, clerical, and additional key activities to support the operation, including tracing packages, dispatching, delivery and pick\-up, dealing with customers, etc.
* Leads and provides technical support to operation and ensures that established procedures are followed. Supervises in the absence of management.
* Ensures that optimum service schedules are developed and coordinated within the operations.
* Coordinates processing of station documentation and customer status paperwork, GNSL reports, and financial statements.
* Provides weekly and monthly activity review. Provides training to other location personnel as necessary.
* May perform other activities as assigned
**Minimum Requirements:**
Minimum Education:
High School diploma required; Bachelor's degree preferred.
Intermediate English (Preferred)
Intermediate Excel
**Minimum Experience:**
Three (3\) years express, cargo, airline, or transportation experience
**Skills:**
* Accuracy \& Attention to Detail
* Interpersonal Skills
* Planning \& Organizing Skills
* Microsoft Office Skills \& PC Skills
* Written \& Verbal Communication Skills
FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
* 2020 Fortune’s World Most Admired Companies (14th)
* 2019 Fortune’s Best Places to Work (15th)
* 2019 Forbes’s One of the “Best Employers for Diversity”
* 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
* 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.