Job Summary: We are seeking professionals dedicated to achieving goals, delivering excellent customer service, and engaging customers with our brand while monitoring service progress. Key Highlights: 1. Commitment to goals and excellence in customer service 2. Engagement between brand and manufacturer 3. Monitoring and communication with customers regarding service progress Hello, we are the **Destaque Group!** Our Group began operations in 1967 with the opening of Eco Accounting Office. Since then, amid economic turbulence, political crises, and social conflicts, we have never ceased believing in the strength and potential of our country. Through dedication, effort, and perseverance, we have forged a successful path, expanding and diversifying our activities. Thus, the Destaque Group was born, focusing primarily on the automotive sector. Today, it operates 36 automotive dealerships engaged in new and used car sales, vehicle maintenance and servicing, and comprises 13 brands: Fiat, Jeep, Ram, Ford, Renault, BYD, Hyundai, Peugeot, Citroën, Toyota, Nissan, Chery, and Pre-owned vehicles. At the executive level, we have a President and two directors; among our workforce, we employ approximately 1\,000 direct employees and 200 indirect employees, including leadership, sales, after-sales, parts, and administrative staff. **What We Expect From You?** We seek professionals committed to achieving their goals and dedicated to delivering excellent service, ensuring customer satisfaction and fostering engagement between our brand and the manufacturer. **Responsibilities and Duties** #### **Your Daily Routine:** * Identify the type of service to be performed and the scheduled delivery date and time. * Remove the service order (O.S.) from the "Awaiting Service" column on the "Work Progress Board" and assign it to the appropriately qualified technician. The O.S. must be transferred to the corresponding row for that technician in the "Next Service" column. * Provide the magnetic label corresponding to the service described in the O.S. * Monitor service progress and send notifications (SMS, WhatsApp, or e\-mail) to customers, informing them of service status at a minimum of three stages: vehicle in service; vehicle undergoing quality control; vehicle awaiting delivery. * Perform other related duties. **Requirements and Qualifications** #### **What We Are Looking For?** #### **Minimum Requirements:** * Education: Completed High School; * Professional Experience: 1 year in this role; * Courses: Microsoft Office Suite. #### **Desirable Requirements:** * Academic Background: Currently pursuing a Bachelor’s degree in Business Administration or related fields; #### **Where Will You Work?** * Your base location will be the Campinas region. * This is a 100% on-site opportunity; * Working hours: Monday through Friday, from 08:00 to 18:00\. **Additional Information** #### **Since we value people, here are the benefits you’ll enjoy by joining our team:** * We care about your health! We offer medical and dental assistance, with necessary support for your well-being; * Regarding health, we partner with Wellhub; * Wellness programs to support physical and mental health; * Life insurance; * Competitive market-based remuneration; * On-site cafeteria; * We also have partnerships with UNIVERSITIES offering discounts on tuition fees. The Destaque Group is a family-owned company whose mission is to satisfy our customers and provide them with a positive and unique experience when purchasing our products or services. We value responsibility toward our customers, suppliers, and employees; we focus on excellence in customer service and continuously strive for improvement and timely delivery. Our vision is to become a benchmark in the automotive sector, consistently ranking among the largest automotive groups in Brazil. Founded in 1993, the Destaque Group has built a legacy rooted in dedication, effort, and perseverance. Over the past 30 years, we have fulfilled the dreams of customers seeking their perfect vehicle. With 12 brands across 35 stores, we have made history in Greater São Paulo and the Alto Tietê region, delivering a positive and unique experience. Today, we rank among the largest automotive groups in Brazil and employ approximately 1\,000 direct and 200 indirect employees, all committed to exceeding expectations and delivering high-quality services—always striving to impress with efficiency and excellence.