Administrative Customer Service Assistant

**Requirements:** High school diploma completed **Soft Skills:** Good communication; Creativity; Teamwork; Time management; Problem solving; O
- Health insurance
- Internet reimbursement
- Food service

Serve as the technical reference for industrial engineering and pet food production technologies, contributing to the development of conceptual solutions, layouts, specifications, and project reviews. Responsible for supporting CAPEX project execution, ensuring technical compliance, quality, safety, and regulatory adherence. Maintain strong on-site presence and in-depth knowledge of production equipment (extrusion, grinding, drying, coating, packaging, etc.), promoting continuous improvement of processes and projects across facilities. As part of its purpose, Adimax is confident that diversity and inclusion positively impact both society and the professional environment. Here, everyone is welcome! "Position also open to persons with disabilities or rehabilitated individuals" **Responsibilities and Duties** * Develop conceptual engineering and industrial layouts, defining technical solutions aligned with operational needs and the pet food production process. * Review and validate third-party projects, technical memoranda, scopes, and specifications, ensuring quality, safety, and compliance with corporate standards. * Master production line technologies and equipment (extruders, dryers, mills, coaters, packaging systems, etc.), proposing improvements and standardizations. * Participate in on-site project execution and monitoring, ensuring technical compliance, assembly quality, safety, and scope fulfillment. * Support coordinators in CAPEX project management, including scope definition, technical interface, risk analysis, cost estimation, and scheduling. * Collaborate with Operations, Maintenance, Engineering, SSMA, Quality, Procurement, and suppliers to develop integrated, technically robust solutions. * Contribute to feasibility studies, technology selection, and appropriate equipment definition for production processes and facility requirements. Promote continuous improvement in production processes by identifying optimization, efficiency, safety, and reliability opportunities. * Ensure sound engineering practices, compliance with regulations, industrial safety standards, and regulatory requirements. * Document lessons learned, propose practice standardization, and support the technical evolution of plants and corporate projects. **Requirements and Qualifications** Education * Bachelor's degree in Mechanical, Electrical, Civil, Automation Engineering, or related fields. * Preferred: MBA in Project Management or related areas. Technical Knowledge and Tools * Preferred knowledge of industrial processes and technologies applied to pet food production (extrusion, drying, grinding, coating, packaging, bulk material handling, etc.). * Ability to develop and review conceptual projects, layouts, technical memoranda, process flow diagrams, P\&IDs, and technical specifications. * Familiarity with managing multidisciplinary projects involving civil, mechanical, electrical, and automation engineering. * Proficiency in project tools: AutoCAD, MS Project, Microsoft Office Suite, Power BI. * Knowledge of project management methodologies and tools such as PMBOK. Desirable Courses and Certifications * PMP, CAPM, or Project Management courses. * Willingness to travel for work; * Availability for 100% on-site work. **Additional Information** Please see below our benefits: National Unimed Health Insurance (Ward or Private Room); AMIL Dental Insurance (Basic, Intermediate, and Executive plans); Meal Voucher or Company Cafeteria; Food Allowance; Tuition Assistance (subject to policy and eligibility); Discounts with educational institutions; Pharmacy Benefit Program; Life Insurance; Christmas Bonus; Pregnancy Support Program; Pet Day; Commemorative Gifts; Wellhub/Gympass; Wellz (Mental Health Benefit); Profit-Sharing Plan (PPR). Founded in March 2002, Adimax was established with the mission of promoting animal welfare through high-quality food for dogs and cats. Our first steps were taken alongside fewer than 30 employees, and today we are one of the leading companies in this segment nationwide. Guided still by our firm commitment to supporting underprivileged elderly people, individuals and animals with disabilities, we have gone far beyond fulfilling our mission. We created a dedicated department to address social demands, committing ourselves to issues involving citizenship, inclusion, awareness, and harmonious coexistence among people. This is what drives us and fills us with pride! Adimax also operates its own logistics fleet, Trans Adimax. For over ten years, Trans Adimax has traveled across Brazilian highways, providing logistics services for Adimax throughout various regions of the country. With its own fleet of trucks, Trans Adimax maintains an administrative team responsible for both personnel and carrier logistics, as well as a team of highly trained and qualified drivers and assistants. Among Trans Adimax’s key differentiators are high-quality delivery, speed, and strong customer relationships.

João Silva
Indeed · HR