Conchas Security Job Listings

Indeed

User Support Analyst

**Career Area:** Technology, Digital and Data**Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **IT'S YOUR MOMENT!** **Make Your Career Count!** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-road diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we have helped customers build a better, more sustainable world, and we are committed to contributing to a low-carbon future. Our innovative products and services, supported by our global dealer network, deliver exceptional value that helps customers succeed. When you join Caterpillar, you become part of a global team that cares not only about the work we do but also about one another. We are the creators, problem solvers, and future builders shaping stronger, more sustainable communities. Here, we don’t just talk about progress and innovation—we make it happen alongside our customers, in the places where we work and live. Together, we are building a better world so we can all enjoy living in it. If you are seeking personal and professional growth within a company that embraces an inclusive culture, values equity, respects differences, and believes in people’s potential, this is the right place for you. We welcome candidates with disabilities and those representing diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation. **Important: Regularly check the email associated with your application, including spam/junk folders, as this is our primary communication channel.** **If you wish to check the status of your application, use the candidate login on our careers page, as it will reflect any updates.** **Profile:** Assist in the development, implementation, and integration of IT infrastructure. **Responsibilities:** * Manage access requests and system implementations, translating business needs into technical requirements. * Ensure SOX compliance and audit readiness for mainframes, distributed systems, and databases. * Manage user access and revocations in mainframe systems and databases. * Provide first-line support for data center infrastructure issues. * Configure access for new employees based on roles and responsibilities. * Handle Antares system issues, screen access, and incident tracking. * Conduct quarterly access audits and annual calendar updates. * Support critical projects and system implementations, ensuring compliance and functionality. * Collaborate with cybersecurity teams to maintain security standards and practices. * Provide user guidance and training on system screens and features. * Drive process improvements and propose IT innovations focused on performance and cost efficiency. * Act as a Power User for current systems. **Skills:** **Core Application Systems:** Ability to leverage core production application systems to deliver services to internal and external customers. **Application Delivery Process:** Management of key tasks, deliverables, and formal application delivery methodologies; ability to apply them to deliver new or enhanced applications. **Emerging Technologies:** Knowledge of emerging technologies; ability to design, apply, and evaluate new information technologies in business environments. Ability to deliver customer value using Microsoft Office 365 tools such as Power BI. **IT Environment and IT Standards, Procedures, and Policies:** Understanding of organizational IT purposes and activities; ability to create an effective IT environment for business operations. Knowledge of Information Technology (IT) standards and policies; ability to use a variety of administrative skills and technical knowledge to manage the organization’s IT policies, standards, and procedures. **Systems and Technology Integration:** Knowledge of system capabilities and facilities; ability to integrate and communicate across applications, databases, and technology platforms. **Basic Qualifications:** * Bachelor's degree completed * Upper-intermediate English **Preferred Candidates Should Have:** * Advanced knowledge of Microsoft Office 365, Power BI, Power Automate, and SharePoint * Ability to develop RPA (Robot Process Automation) * Proficiency navigating databases using languages such as SQL, Python, etc. *Note: This position requires the candidate to work on-site five days per week.* **Interested in the challenge and want to grow your career at Caterpillar? Apply now through our recruitment process!** **Learn about some of the benefits offered\*:** * Health Insurance * Dental Insurance * Medication Reimbursement * Psychological, Legal, Social, and Financial Assistance Program * WellHub * Private Pension Plan * Profit Sharing (PLR) * Christmas Basket * Transportation Assistance * Life and Personal Accident Insurance * Extended Maternity and Paternity Leave * Employee Resource Groups (Young Professionals, Women in Networking, LAMBDA (LGBTQIA\+), Latino Group, Active in Sports, SWE, and Toastmasters). * Caterpillar reserves the right to change or modify benefits at any time, with prior notice and in compliance with legal requirements. Benefit eligibility may vary depending on position and location. The Recruitment & Selection team emphasizes that it does not use personal emails or non-official domains (@gmail, @hotmail, etc.) to contact candidates. Job openings are exclusively published through official company channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar\-inc), and all official Caterpillar emails must include the **@cat.com** domain. Additionally, the company does not request any form of payment (bank transfers, Pix, etc.) during the recruitment process. For more information, click the link: https://www.caterpillar.com/pt/careers/apply\-now/help.html \#LI **Posting Dates:** October 6, 2025 \- October 14, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

R. Pr. da Catedral Dom Ernesto de Paula, 999 - Centro, Piracicaba - SP, 13400-150, Brazil

Negotiable Salary