GLOVIS BRAZIL LOGISTICS | Piracicaba - SP | On-site Job Description We are seeking a Coordinator to work in the Internal Logistics area, with a focus on After-Sales. This role requires decision-making strongly guided by data and the ability to simultaneously manage multiple stakeholders. The professional will be responsible for ensuring operational efficiency, process standardization, and achievement of strategic goals, with emphasis on quality, timeliness, and customer satisfaction. Responsibilities and Duties * Manage After-Sales operations at hubs and satellite locations, ensuring SLA compliance and performance targets. * Make data-driven decisions, using dashboards to generate insights and root-cause analyses. * Coordinate the team to ensure alignment and development. * Standardize After-Sales processes and recover best practices to achieve a 95% On-Delivery-Time (ODT) rate across all customers and sustain this level. * Manage internal and external stakeholders, ensuring clear and assertive communication. * Plan and monitor the expansion of the customer portfolio. * Conduct monthly visits to hubs and customers for operational follow-up. Requirements and Qualifications Bachelor’s degree in Business Administration, Logistics, Engineering, Data Analysis, or related fields. Intermediate English proficiency. Advanced Excel skills. Experience in transportation operations, including cross-docking. Experience with TMS systems. Willingness to travel monthly to hubs/customers. Desirable Qualifications Power BI knowledge. Experience in automotive logistics is a plus. Salary Range To be determined. Employment Type CLT (Consolidation of Labor Laws) Benefits Health insurance; Dental insurance; Life insurance; Meal allowance; On-site meals or meal voucher (depending on location); Transportation allowance or shuttle service (depending on location); Profit-sharing program (PLR), among others. About the Company **Glovis Brazil Logistics** is a company of the **Hyundai Group**, specializing in logistics. We stand out in the market by delivering intelligent and efficient solutions for transportation and warehousing, ensuring agile, secure, and customized processes tailored to industry demands. Headquartered in Piracicaba, with offices in São Paulo and Santos, and warehouses distributed across Brazil, our infrastructure enables large-scale operations executed with excellence. We operate in maritime, air, and land transportation; import and export; yard logistics; and warehousing—providing comprehensive support for the supply chain. Our commitment is to connect businesses, optimize operations, and contribute to a sustainable future in the logistics sector. We seek professionals who share our passion for innovation and efficiency. If you wish to join a dynamic and continuously evolving team, join us!