Customer service; Support for the sales department; Contacting customers by phone or email; Preparing quotations and orders, and monitoring their status (tracking orders and delivery deadlines); Updating customer records in systems; Maintaining sales spreadsheets and generating reports as required by the department; Organizing files and maintaining the organization of the commercial department, among other activities relevant to the department; Key Skills: * Strong communication skills (verbal and written) and interpersonal skills. * Organization, planning, and attention to detail. * Proficiency in office software (Excel, Word) and ERP systems; * Problem-solving ability and teamwork skills. Job Type: Permanent CLT Salary: R$1.518,00 - R$2.500,00 per month