* Manage the marketing and availability of the cooperative’s products and services, supporting all unit (PA) activities to ensure excellence in customer service and acquisition of new members, thereby pursuing profitability and portfolio expansion, achievement of established targets, and provision of product and service solutions aligned with members’ expectations and loyalty within the manager’s area of responsibility. **Responsibilities and Duties** * Prepare analytical and monitoring reports related to the manager’s operational unit; * Plan, monitor, and evaluate the performance of the member portfolio; * Prospect new customers and business opportunities in the market that benefit the cooperative, its members, and the community; * Provide personalized, high-quality service to members in the manager’s portfolio to foster retention and loyalty, maintaining a consultative approach; * Advise members in the manager’s portfolio on financial matters without influencing their decisions; * Define a visitation program for members in the manager’s portfolio, in accordance with internal procedures; * Be accountable for increasing the member portfolio, resource acquisition, and deployment; * Evaluate credit requests from members in the manager’s portfolio jointly with the Credit Department and in compliance with System regulations; * Monitor investments within the manager’s portfolio and oversee credit recovery processes conducted under the manager’s responsibility; * Monitor outstanding balances in the manager’s portfolio and escalate the most significant cases to the immediate supervisor for resolution; * Perform other duties assigned by management or arising from organizational and business needs. **Requirements and Qualifications** * Completed Bachelor’s degree * CPA-10 certification * Knowledge of the Financial Market * Knowledge of Sales/Customer Relationship Management * Postgraduate degree (Desirable) * CPA-20 certification (Desirable) * Five years of experience in related fields (Desirable) **Additional Information** * Meal Allowance * Food Voucher * 13th Month Food Basket — Christmas Basket * Transportation Voucher * Unimed Health Plan * Uniodonto Dental Plan * Variable Compensation — Profit-Sharing Plan (PLR) * Life Insurance * Day Off * +1 Additional Free Day * Sponsored Pension Plan * FATES * Gympass * Childcare/Babysitter Assistance * Mental Health Benefit * Workplace Gymnastics * Extended Maternity Leave * Extended Paternity Leave * Career Development Program **Cocre** is a cooperative financial institution with 50 years of history, part of Brazil’s Cooperative Credit System (Sicoob). In addition to sugarcane suppliers and agribusiness producers, the institution offers financial solutions to commerce, services, and industry sectors, as well as to individuals, providing its members with financial products and services such as insurance, checking accounts, investments, cards, consortia, credit, bank collections, pension plans, payment acquiring, and payments—always adhering to regulatory requirements set forth by monetary authorities. Our identity is reflected in: **Mission:** To provide financial education and innovative, delightful experiences to our members and communities. **Vision:** To be a benchmark in cooperativism by offering the best financial solutions and adding value to society through a new, human-centered experience—people serving people. **Values:** Cooperativism, excellence, and trust; respect for and appreciation of people; sustainability and inclusion; communication and transparency; innovation and simplicity; inspirational leadership; ethics and integrity. **Purpose:** Together, promote financial justice, inter-cooperation, sustainable development, and the fulfillment of dreams.