**About Us** Agroadvance is the Agribusiness School that connects rural areas to cities, amplifying agribusiness results in Brazil and highlighting the culture and value of the sector. At Agroadvance, our goals are to enable agribusiness professionals and producers to achieve prosperity and prestige beyond what they thought possible, so they can be recognized as national heroes. WE shorten learning distances so people can GROW and BE PROUD of their journey in AGRO. **Who We're Looking For?** A professional with a strategic and analytical profile to work in B2B Customer Success. Someone skilled in portfolio management, clear communication, creation of visual materials, data analysis via Power BI, customer support, and customization of educational environments. We are looking for someone proactive, organized, and focused on customer retention, engagement, and satisfaction. **Your responsibilities will include:** * **B2B CS Portfolio Management:** Strategically monitor clients to ensure maximum use of solutions through meetings, metric analysis, and opportunity identification, aiming at retention, satisfaction, and growth. * **Communication and Design in B2B CS:** Create visual materials and strategic content (emails, presentations, guides) to improve client communication and engagement, strengthening brand experience and identity. * **Insights and Power BI in B2B CS:** Analyze customer engagement and success data, transforming them into dashboards and reports in Power BI to support decision-making, anticipate challenges, and identify improvement opportunities. * **Student Support in B2B CS:** Provide proactive and prompt student support via email, chat, and meetings, ensuring a positive learning experience, quick resolution of questions, and increased engagement and retention. * **Development of Customized Learning Pages (LW):** Create and customize learning pages for B2B companies, with tailored content, learning paths, and visual identity, to increase engagement and training effectiveness. **Hard Skills (what we're looking for):** * Completed undergraduate degree in Business Administration, Data Analysis, Agronomy, or related fields; * Intermediate/advanced knowledge of Power BI and Excel; * Experience in customer success and customer experience; * Knowledge of agile management tools. **Soft Skills (who we want on our team):** We are looking for someone with a strategic, analytical, and collaborative profile, who has clear communication skills, is organized, proactive, and curious about data. Attention to detail, ability to solve problems quickly, and focus on creating value and strengthening customer relationships are essential. **What we offer:** * An innovative and dynamic environment within a company revolutionizing education in agribusiness; * A collaborative culture that values **excellence in execution and obsession with the customer**; * Genuine opportunities for professional growth and development. Here at **Agroadvance**, the **Agribusiness School**, we connect the countryside to the city, enhancing agribusiness outcomes and recognizing the culture and impact of this essential sector. ? **Do you have these qualifications? Then don't waste time!** Join us and bring **high-quality education** to the entire Brazil! ???