Receptionist

Description

Job Summary: Responsible for initial customer service, conflict resolution, service presentation, and product sales, ensuring security and dynamism for customers. Key Highlights: 1. Initial customer service and conflict resolution 2. Presentation of service portfolio and product sales 3. Strong communication skills, organization, and proactivity in customer service **We are seeking a Receptionist for (city):** **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center units, ensuring security, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and providing guidance within the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Valid driver's license (Class B) and ability to drive; * Prior experience in face-to-face customer service; * Previous experience in an Auto Center is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office suite; * Strong communication skills, organization, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. **SALARY:** Market-competitive Employment Type: Full-time, CLT (Consolidation of Labor Laws) Benefits: * Medical insurance * Dental insurance * Food basket * Transportation allowance