* Coordinate and guide the store team to ensure excellent customer service. Conduct training and development for the team. Monitor performance metrics and implement strategies to improve customer service, boost sales, and loyalty program enrollment. 360-degree management of store operations together with the manager, including opening and closing, monitoring cash register closures and revenue, and organizing the sales area according to the layout established by management * Previous experience in leadership or team supervision, preferably in retail. Strong communication skills and ability to motivate and inspire the team. Ability to work in a dynamic environment and handle multiple tasks simultaneously Job type: Full-time CLT Pay: R$2,200.00 - R$2,300.00 per month Benefits: * Life insurance * Food voucher * Meal voucher * Transportation voucher