**About Unity Hotelaria** Unity Hotelaria is a management company specialized in the management, marketing, and operations of hotels, inns, and resorts across various regions of Brazil. We operate with a focus on results, performance, and delivering excellence to our clients and investors. We are currently expanding and seeking an experienced professional to join our corporate team. **Job Description** We are looking for a **Hotel Operations Manager** with a strategic mindset, analytical skills, and strong leadership abilities to work on-site across properties managed by Unity Hotelaria. The professional will be responsible for **implementing and monitoring operational standards**, **training local teams**, and **supporting each unit’s general managers** across all areas related to quality, guest service, maintenance, F&B, front desk, housekeeping, and guest experiences. The goal is to ensure operational consistency and strengthen the Unity culture within every hotel. **Main Responsibilities** * Conduct on-site visits at Unity Hotelaria-managed properties throughout Brazil; * Implement the management company's operational standards and supervise their execution; * Provide direct support to General Managers across all operational areas; * Monitor performance and quality metrics (NPS, complaints, reviews, operational costs, etc.); * Evaluate and optimize maintenance, housekeeping, F&B, and front desk procedures; * Prepare technical reports after each visit and propose action plans; * Assist in the implementation of new management contracts; * Contribute to Unity’s organizational culture and the development of local teams. **Required Qualifications** * **Proven experience in hotel operations management** (minimum 5 years); * Full availability for frequent travel (throughout Brazil); * In-depth knowledge of hospitality processes: F&B, front desk, housekeeping, and maintenance; * Leadership, training, and team development skills; * Strong communication skills, executive demeanor, and results orientation; * PJ contract (with expense allowance for travel and transportation). **Preferred Qualifications** * Experience in hotel or resort openings; * Familiarity with PMS, hotel ERPs, and Monday; * Bachelor’s degree in Hospitality, Business Administration, or related fields; * Experience within hotel management companies. We are looking for someone with a **sense of ownership**, **passion for hospitality**, and **commitment to excellence**—a professional who sees each property as an opportunity to drive results and strengthen our brand.