Job Summary: Assist in production planning, scheduling, and monitoring, as well as provide commercial and administrative support, interacting with various departments and customers. Key Highlights: 1. Comprehensive support in production and commercial operations 2. Cross-departmental interface and customer service 3. Opportunity to develop skills in PCP and ERP **Responsibilities:** Assist in production planning and scheduling according to order demand and production capacity. Monitor production orders, deadlines, and delivery status. Update spreadsheets and systems with production information, volumes, deadlines, and priorities. Support material control by verifying requirements with inventory and warehouse staff. Identify and report potential production delays or deviations. Support the issuance and organization of production orders. Assist in preparing production reports, KPIs, and controls. Interface with production, logistics, quality, and engineering departments when necessary. Provide customer service (by phone, email, or system), supplying information regarding orders, deadlines, and status. Register sales orders in the system. Update customer and order data. Support the commercial team in tracking the order portfolio. Assist in issuing proposals, quotations, and commercial reports. Support simple negotiations, as directed by leadership. Monitor billing and delivery deadlines. **Desired Qualifications:** Completed high school education (technical or undergraduate studies in Administration, Logistics, Production, or related fields preferred). Basic knowledge of Excel/spreadsheets. Prior experience in PCP, commercial, or administrative roles is desirable. **Behavioral Competencies:** Organization and attention to detail; Strong communication skills; Proactivity; Sense of priority; Teamwork; **Hard Skills (Technical Competencies):** Basic knowledge of PCP (Production Planning and Control); Understanding of production processes and production flow; Knowledge of commercial routines (order registration, proposals, order portfolio tracking); Excel/spreadsheets (basic to intermediate level); ERP system usage (data registration, inquiry, and updating); Document organization and control; Basic knowledge of logistics and inventory; Preparation of simple reports; Customer service (phone and email); **Soft Skills (Behavioral Competencies):** Organization; Attention to detail; Strong communication skills; Proactivity; Sense of priority; Responsibility; Teamwork; Flexibility to handle changes in demand; Problem-solving focus; Interpersonal relationship skills; Employment Type: Full-time, Permanent CLT Compensation: R$2.298,93 – R$2.418,06 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Free parking * Transportation allowance Work Location: On-site