Description
Job Summary:
A professional responsible for ensuring technical compliance of field services through audits, evidence analysis, and monitoring, acting preventively to achieve standardization and traceability.
Key Highlights:
1. Preventive action to reduce risks and ensure standardization.
2. Real-time monitoring and validation of evidence.
3. Technical support in critical cases and failure identification.
**Job Mission:**
Ensure technical compliance of field services through online audits, evidence analysis, and real-time monitoring. Act preventively to reduce risks and ensure standardization and traceability of technical services.
**Main Responsibilities:**
* Monitor field services in real time, validating evidence and ensuring technical compliance.
* Review execution prior to completion, blocking releases when critical deviations occur.
* Prepare technical reports on non-conformities and performance indicators.
* Identify failure patterns and propose preventive corrective actions.
* Support operational areas in the technical analysis of critical cases.
**Requirements:**
* Technical or undergraduate degree in Engineering, Administration, or Quality Management (completed or in progress).
* Knowledge of auditing and quality control (intermediate/advanced).
* Microsoft Office Suite (Intermediate Excel).
* Fluent Spanish (preferred).
* Familiarity with automotive electrical systems and digital evidence analysis is desirable.
**Competencies:**
* Organization and time management.
* Planning and task prioritization.
* Effective communication with multidisciplinary teams.
* Analytical ability and systemic vision.