Job Summary: AWS is seeking talent to operate and maintain cutting-edge data centers, ensuring the availability and reliability of critical infrastructure in a fast-paced environment. Key Highlights: 1. Work in sophisticated and secure AWS data centers in Brazil. 2. Opportunity for learning, growth, and mentorship through complex projects. 3. Culture of Diversity, Equity, and Inclusion with affinity groups. **DESCRIPTION** --------------- Amazon Web Services (AWS) is a fast-paced technology company and a global leader in data centers. Our teams support operations at some of the world’s most powerful data centers and maintain all critical infrastructure systems so that we remain fully prepared to handle any situation. AWS offers the world’s most comprehensive cloud computing portfolio. As part of the team, you’ll work in some of the most advanced and secure data centers on the planet. Our operations team helps keep them that way—always striving to collaborate with the brightest minds to test and implement the newest technologies and work practices to meet the demands of an ever-changing market. We are passionate about learning and evolving—that’s how we define ourselves as industry leaders. We’ll work hard, have fun, and make history! Amazon Web Services Brazil values Diversity, Equity, and Inclusion (DE&I) across all our roles, and therefore act intentionally to ensure our internal environment reflects the diversity of the markets we serve and the customers we support. In Brazil, we have established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and roles because we understand this agenda requires diverse perspectives and multiple lived experiences. Our leadership is engaged and increasingly recognizes its role in disseminating and practicing our Leadership Principles, aiming to become “the best place to work in the world.” We acknowledge our responsibility and need for change and are mindful that “Success and growth bring great responsibilities.” Our affinity groups consist of volunteers from different business units and actively contribute to defining DE&I strategies. Additionally, they serve as ambassadors for this initiative and will support you from Day 1. Remember: “It’s always Day 1.” These groups are organized under the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities. If you require an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our accommodations team. Mentorship and Professional Growth Our team is dedicated to supporting newly hired individuals. We have a team spanning a wide range of experience levels and roles, and we’re building an environment that celebrates knowledge sharing and mentorship. We care deeply about your career growth and strive to assign projects that help each team member develop and eventually lead more complex initiatives. Key job responsibilities * Currently pursuing a bachelor’s degree in IT-related fields. * Basic experience with Linux or Unix. * Knowledge of network cabling. * English communication skills. * Experience installing network equipment. * Experience managing component inventory and ticket prioritization systems. * Familiarity with data center or mission-critical environments. A day in the life Our operations team seeks someone motivated to support our data centers in Brazil. Amazon Web Services (AWS) is a fast-paced technology company and a global leader in data centers. This person will ensure overall availability and reliability to meet or exceed data center operational service levels. This role involves rapid hardware and network diagnostics and physical repair, which may include participation in an on-call shift rotation. We seek individuals willing to work both independently and collaboratively. Prioritization, organizational skills, effective communication, and the ability to respond quickly are essential for success. Beyond hardware and network repair, our team installs equipment, creates documentation, innovates solutions, and resolves issues within the data center. Data center operations involve teams working 24x7 on rotating shifts. About the team Amazon Web Services Brazil values Diversity, Equity, and Inclusion (DE&I) across all our roles, and therefore act intentionally to ensure our internal environment reflects the diversity of the markets we serve and the customers we support. In Brazil, we have established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and roles because we understand this agenda requires diverse perspectives and multiple lived experiences. Our leadership is engaged and increasingly recognizes its role in disseminating and practicing our Leadership Principles, aiming to become “the best place to work in the world.” We acknowledge our responsibility and need for change and are mindful that “Success and growth bring great responsibilities.” Our affinity groups consist of volunteers from different business units and actively contribute to defining DE&I strategies. Additionally, they serve as ambassadors for this initiative and will support you from Day 1. Remember: “It’s always Day 1.” These groups are organized under the following pillars: BEN – Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People with Disabilities. If you require an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our accommodations team. Mentorship and Professional Growth Our team is dedicated to supporting newly hired individuals. We have a team spanning a wide range of experience levels and roles, and we’re building an environment that celebrates knowledge sharing and mentorship. We care deeply about your career growth and strive to assign projects that help each team member develop and eventually lead more complex initiatives.**BASIC QUALIFICATIONS** ------------------------ * Currently pursuing a degree in IT-related fields, with a minimum of 6 months’ verifiable experience in related areas; * Knowledge of network cabling; troubleshooting computer hardware, repairing and replacing components; * Basic experience with Linux, Unix, or similar operating systems; * Ability to follow well-defined technical Standard Operating Procedures (SOPs); * Fluent in Portuguese; * Reading and comprehension in English; * May require local and/or international travel; * This position also has a physical component requiring the ability to lift and stack equipment up to 18 kg; may require working in confined spaces or elevated locations, adhering to health and safety guidelines. **PREFERRED QUALIFICATIONS** ---------------------------- * Familiarity with Data Centers or mission-critical environments; * Installation of network equipment; * Receiving and inventorying components; * Ability to work with ticket prioritization systems; * Hands-on experience with network cabling; * Highly organized and capable of following procedures to complete tasks; * Enthusiastic about technology. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
João Silva
Indeed · HR
João Silva
Indeed · HR
