- Answer customer or user calls for healthcare services - Record relevant call information in systems / databases. - Follow company-established procedures and scripts. - Provide customer service through telephone calls, electronic platform chats, and emails. - Work schedule of 6 hours and 20 minutes per day, Monday to Friday. Job type: Part-time, Permanent CLT Pay: R$1.600,00 - R$1.800,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Transportation allowance