Administrative Internship

Description

Job Summary: Support the brokerage's administrative and operational routines, especially in benefit implementation processes and post-sales service, contributing to service quality. Key Highlights: 1. Support the operational procedures for implementing health insurance plans. 2. Provide general administrative support to the brokerage's daily operations. 3. Develop a career in the administrative/commercial area. **Role/Activity Description:** * Support the operational procedures for implementing health insurance plans; * Request and organize customer documentation for submission to insurance companies; * Register proposals and transactions in the internal system (Ager); * Monitor processes until implementation is completed; * Support post-sales service by assisting customers (HR and beneficiaries) with operational inquiries; * Guide customers on accessing mobile applications, ID cards, and using services; * Provide general administrative support to the brokerage's daily operations. **Prerequisites:** * Currently enrolled in an undergraduate program in Administration or related fields; * Interest in developing a career in the administrative/commercial area; * Basic computer skills. **Desirable Qualities:** * Strong verbal and written communication skills; * Empathy and ease in customer interaction; * Proactive attitude and willingness to learn; * Charisma and professional demeanor; * Confidence when speaking with customers (avoid overly shy profiles); * Interest in growth and long-term employment with the company. **Job Objective:** Support the brokerage's administrative and operational routines, especially in benefit implementation processes and post-sales service, contributing to service quality and customer satisfaction. **Residency Requirement:** Preferably residents of Americana/SP and surrounding areas. **Working Hours:** 9:00 AM to 4:00 PM (with a 1-hour break). **Work Location:** Americana – SP (Cillos Avenue area, near Dom Bosco Church) **Benefits:** * Transportation Allowance; * Life Insurance; * Meal/Voucher Allowance (R$ 250.00\). Compensation: R$1\.200,00 \- R$1\.300,00 per month Benefits: * Life Insurance * Food Voucher * Meal Voucher * Transportation Allowance Work Location: On-site