Description
Job Summary:
Engage in the recovery and reactivation of inactive customers by conducting proactive and consultative outreach, closing orders, and qualifying opportunities for the sales team.
Key Highlights:
1. Dynamic and challenging work environment
2. Focus on revenue generation and portfolio turnover
3. Collaboration aligned with telesales and marketing teams
Who We Are?
Grupo Paccini is an established company with over 40 years of experience in the automotive parts market, specializing in cooling and climate control systems. Present in six Brazilian states, we are recognized for our innovation and ambitious goals. At Grupo Paccini, we provide a dynamic and challenging work environment, equipping professionals with all necessary tools for career growth.
Grupo Paccini comprises four companies: Paccini Distribuidora, Macrocar, Procooler, and Leader
**Locations:**
SP \| SC \| Americana/SP \| RS \| PR \| RJ
**Job Description:**
**Work Model:** On-site (at the unit)
**Location:** Americana/SP
Job Objective
Recover and reactivate inactive customers through proactive and consultative outreach, close low-value orders, and qualify opportunities for the sales team—with emphasis on revenue generation and portfolio turnover.
**Responsibilities:**
Identify and prioritize inactive customers with purchase history
Conduct proactive outreach (phone calls, WhatsApp, and e\-mails) using a consultative approach
Offer campaigns, promotional kits, and product replacement solutions—including the PDV online purchasing platform
Close simple orders (up to R$ 1\.500,00\) directly
Refer larger opportunities to the Closer sales representative with updated briefings
Log all interactions and status updates in the system
Update interaction history in the system and inform status to the Closer sales representative
Conduct structured follow\-ups based on customer responses
Collaborate closely with telesales and marketing teams
**Mandatory Requirements:**
Agility and attention to detail
Strong communication and negotiation skills
Motivation to work and willingness to learn
Respect for hierarchy and company policies
Teamwork capability
Basic knowledge of sales or commercial customer service
Availability for full-time employment
**Behavioral Profile:**
Communicative and proactive profile
Ability to manage targets and commercial routines
Organization and discipline in follow\-up execution
Desire to learn and grow within the commercial area
Commitment to results
**Benefits:**
**Meal Voucher (Flash):** R$ 25.00 per day for quality meals
**Transportation Voucher:** Commute to work easily and worry-free
**Bradesco Health Plan:** Take care of your health and well-being
**Dental Plan:** Daily well-being and care for your smile
**TotalPass:** Access to gyms and sports centers
**Pharmacy Partnership:** Special discounts on medications
**Education Investment:** Support for courses and training to advance your career
**SESC Partnership:** A wide range of leisure and cultural activities for you and your family
**Day Off:** One personal day off to recharge
**Life Insurance:** Protection for you and your family
**Birthday Gift:** Celebrate your special day with a special gift from us!
Don’t miss this opportunity to grow and join an innovative team! Come be part of us!