Junior Quality Analyst

Description

Job Summary: The professional will oversee the Excellence Program, structure and monitor action plans, serve as the focal point for process governance, and deliver executive feedback. Key Highlights: 1. Monitoring and critical analysis of excellence indicators 2. Structuring and monitoring corrective action plans 3. Process governance and operational maturity advancement **Job Description:** ---------------------- Responsibilities: Conduct monthly monitoring of the PEX (Excellence Program) with unit directors, ensuring critical interpretation of indicators, identification of deviations, and prioritization of critical topics. Structure and monitor corrective and preventive action plans arising from non-conformities identified in the PEX, ensuring assignment of responsibilities, deadlines, and evidence of execution. Act as the focal point for process governance (exclusively for franchises), guiding and supporting units in correctly applying corporate processes to ensure compliance, standardization, and operational maturity advancement. Deliver recurring executive feedback to units and corporate leadership, presenting progress status, operational risks, and improvement recommendations. **Mandatory Requirements:** ------------------------------ Completed or currently pursuing a degree in Quality Management, Engineering, Administration, or related fields; Experience with CRM platforms Knowledge of Quality Management tools Proficiency in Microsoft Office Suite Analytical profile, ability to work under pressure, and clear, effective communication. **Employment Type:** -------------------------- CLT (Consolidation of Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal/Voucher Allowance \- BRL 880.00 Wellhub Paternal Leave \- 15 days (Company-provided) Pharmacy Discount Program AFAL / Drogal \- Payroll deduction Dental Plan Uniodonto \- 100% employee-paid Birthday Day Off 13th Salary Advance Commuter Pass Limeira \- 6% employee contribution Medical Plan Unimed \- Co-payment Childcare Assistance \- For children up to 5 years old Life Insurance \- 100% company-paid Profit Sharing (PLR) \- Tied to Goals and Results Reduced Workload \- 200 hours per month OrienteMe (Therapy Sessions) Uniko Skill \- Education Benefit Birthday Bonus \- Caju **Work Location:** ---------------------- Limeira/SP **Working Hours:** ------------------------ Business Hours