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Maj. Braga, 794 - Centro, Aguaí - SP, 13860-000, Brazil","infoId":"6458217209894612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst [Aguaí]","content":"You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems and their derivatives (versions, releases, and corrections), as well as handling communication networks, supporting users with questions regarding standard market applications, among others;\n\n \n\n\n\nResponsibilities:\n\n\n* Detect and resolve, in a corrective and preventive manner, potential issues in IT equipment;\n* Check the condition of IT equipment;\n* Support the CONTRACTOR's users during in-person meetings, teleconferences, and videoconferences by organizing and setting up equipment;\n* Work on-site to resolve incidents or service requests, or to conduct inspections;\n* Fabricate network cables and perform basic verification and identification of UTP cabling infrastructure problems;\n* Identify and resolve issues related to network points;\n* Implement sharing of network resources; identify problems in UTP cabling infrastructure;\n* Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches;\n* Install, replace, and substitute IT equipment and defective parts provided and funded by the CONTRACTOR, provided such equipment is out of warranty;\n* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.)—currently Windows and Chrome—and any other O.S.;\n* Configure and install software on computers, notebooks, and tablets;\n* Remove previous versions and configure the new virtual environment (formatting) defined by the contractor;\n* Reconfigure existing equipment and software;\n* Install and configure workstations and printers;\n* Support basic operations on computers, printers, peripherals, and accessories within the respective DE and its UEs;\n* Install network cards and update drivers;\n* Replace computer supplies such as ink cartridges and toners (provided by the CONTRACTOR);\n* Perform data loading, purging, and transfer on storage media;\n* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;\n* Identify and resolve issues, failures, and technical non-conformities presented by computing resources (hardware and software) in use or during integration;\n* Assist School Units in identifying, describing, and managing warranty claim processes with equipment or service providers under active warranty\n\n \n\n\n\nRequirements\n\n\n* Completed higher education\n* Experience in IT support, both remote and on-site.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764548219000","seoName":"it-support-analyst-aguai","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-conchal/cate-network-sys-admin/it-support-analyst-aguai-6458217209894612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3f2b5230-36f0-4ed2-8d5e-54baea8473fc","sid":"4dd8bfcb-e4a2-475b-8021-fb71684164af"},"attrParams":{"summary":null,"highLight":["Remote and on-site IT support","Installation and configuration of computing resources","Experience in LAN, WAN, and security"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Aguaí,São Paulo","unit":null}]},"addDate":1764548219522,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil","infoId":"6452668340825812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst","content":"**Responsibilities:**\n\n* Provide technical support to employees in the installation and configuration of Software and Hardware, updating patches on servers and computers;\n* Keep the Software and Hardware inventory of the environment up to date;\n* Open and monitor internal and external technical tickets, provide support for internet link and VPN;\n* Perform backups, recovery tests, and intranet configuration;\n* Monitor servers, create users on Active Directory servers and email;\n* Keep infrastructure updated and documented\n\n**Requirements:**\n\n* Completed or pursuing a degree in Information Systems, Computer Science, or related fields;\n* Knowledge in Networks, Firewall, Security, and Telecommunications;\n* Previous experience in the role;\n* Reside in Limeira.\n\nJob type: Full-time CLT\n\nBenefits:\n\n* Medical assistance\n* Meal allowance\n* Transportation allowance","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764114714000","seoName":"support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-conchal/cate-network-sys-admin/support-analyst-6452668340825812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fb44a62c-2c5c-4816-84da-3695cc1ee047","sid":"4dd8bfcb-e4a2-475b-8021-fb71684164af"},"attrParams":{"summary":null,"highLight":["Technical support for software and hardware","Inventory management","Network and security expertise"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Limeira,São Paulo","unit":null}]},"addDate":1764114714126,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Oscar Seixas de Queiroz, 97 - Jardim dos Calegaris, Paulínia - SP, 13140-000, Brazil","infoId":"6452320671590512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Support Analyst","content":"**Requirements / Required Knowledge:**\n\n* Maintain the technology park (hardware and software) by providing technical support to users on-site and remotely.\n* Keep the inventory of equipment and peripherals up to date.\n* Receive, analyze, register, and resolve incidents and requests.\n* Create and maintain updated technical documentation and procedures for the area.\n* Install, configure, and resolve incidents related to computers (desktops and laptops).\n* Install and resolve incidents related to factory equipment (scanners, scales, thermal printers).\n* Open external tickets related to outsourced IT services and warranty services with manufacturers.\n* Install and configure systems.\n* Install, configure, and resolve incidents related to videoconferencing equipment.\n* Install, configure, and resolve incidents related to smartphones.\n* Install, configure, and resolve incidents related to Wi\\-Fi antennas and networks.\n* Act as the local point of contact for the Infrastructure team when on-site support is needed at facilities.\n\n**Required Knowledge:**\n\n* Experience in **microcomputer support (general infrastructure, hardware, software, and user support).**\n* Completed or ongoing Bachelor's degree in Information Technology\n* Experience with IT maturity frameworks: ITIL, COBIT.\n* **Advanced English** for conversation, which will be essential.\n\n**Additional Information:**\n\n* Work location: Sumaré \\- SP.\n\n \n\nMinimum Education Level: Bachelor's Degree \n\n \n\nDesired Education:* Information Technology, Bachelor's Degree","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764087553000","seoName":"bilingual-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-conchal/cate-network-sys-admin/bilingual-support-analyst-6452320671590512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"578daf91-6ddd-415e-b4b6-15ad2f87b8e8","sid":"4dd8bfcb-e4a2-475b-8021-fb71684164af"},"attrParams":{"summary":null,"highLight":["Bilingual support role","ITIL and COBIT experience required","Install and configure IT systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Paulínia,São Paulo","unit":null}]},"addDate":1764087552468,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Francisco Leite, 140 - Centro, Araras - SP, 13600-050, Brazil","infoId":"6438000412838612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Project Analyst (Land Development Infrastructure)","content":"Description:\n* Bachelor's degree in Civil Engineering or Architecture and Urban Planning.\n* Postgraduate degree in Project Management or related fields and/or specialization courses in urban planning, sanitation, drainage, and paving are valued.\n* Experience in managing and analyzing land development infrastructure projects, with a focus on projects developed by third parties.\n* Proficiency in Advanced Excel, Word, and AutoCAD.\n* Carry out the hiring, deadline control, and critical analysis of all projects delivered by third parties (earthwork, paving, drainage, water network, electrical network), verifying compliance with company assumptions, technical standards, and legal requirements for approval.\n* Propose changes and improvements to projects to optimize the approval process and meet company requirements.\n* Manage the analysis and approval of external projects related to vertical developments, such as network extensions or non-incidental works (ONI).\n* Provide technical support to other departments within the company, especially budgeting, planning, and construction, including occasional site execution monitoring.\n* Analyze guidelines provided by city halls and utility companies, proposing improvements to meet company requirements for new developments.\n* Attend inspections by external agencies, such as GraProHab, including occasional travel for in-person visits to municipal and state agencies, aiming to collect and negotiate requirements for project development and approval follow-up.\n* Provide technical support for construction execution.\n\n\n \n\n2511070202301733056","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968782000","seoName":"project-analyst-urban-development-infrastructure","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-conchal/cate-network-sys-admin/project-analyst-urban-development-infrastructure-6438000412838612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4bbceb2a-58d2-4096-9536-711ff75ececf","sid":"4dd8bfcb-e4a2-475b-8021-fb71684164af"},"attrParams":{"summary":null,"highLight":["Project management experience required","Civil Engineering degree needed","Advanced Excel and AutoCAD skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Araras,São Paulo","unit":null}]},"addDate":1762968782252,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-270, Brazil","infoId":"6436634688512112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-level Support Analyst - Field Service (9)","content":"Description:\nMandatory:\n\n* Bachelor's degree in IT-related fields;\n* Experience with on-site user support (Field Service);\n* Experience in equipment installation and maintenance;\n* Knowledge of hardware, Windows operating systems, MS Office, and general software;\n* Experience using ticket management tools. ServiceNow is a plus;\n* Basic networking knowledge.\n\n \n\nDesirable:\n\n\n* Proactivity and autonomy to solve problems on-site;\n* Good communication and organizational skills;\n* Flexibility and availability for travel;\n* Ability to work in a team and collaborate;\n* Provide on-site technical support by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others;\n* Perform image deployment and equipment preparation for use;\n* Ensure compliance with internal processes and proper documentation of all activities performed;\n* Evaluate users' equipment requests, identifying their actual needs;\n* Provide on-site user support and basic training;\n* Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements;\n* Ensure timely resolution of service requests;\n* Contribute to the continuous update of the knowledge base and support the service desk's training;\n* Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary;\n* Assist management in project execution and other diverse needs.\n\n\n \n\n2510300202211839273","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762862085000","seoName":"analista-de-suporte-pleno-field-service-9","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-conchal/cate-network-sys-admin/analista-de-suporte-pleno-field-service-9-6436634688512112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0caa92c1-1a2a-42bc-9944-6ed7f2fb7ae6","sid":"4dd8bfcb-e4a2-475b-8021-fb71684164af"},"attrParams":{"summary":null,"highLight":["Field service technical support","Experience with ServiceNow","Hardware and software maintenance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Americana,São Paulo","unit":null}]},"addDate":1762862085039,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Requires experience with ITSM tools, system \ninstallation and configuration, security practices, as well as knowledge of networking, printer troubleshooting, and familiarity with ITIL.\nDESIRABLE KNOWLEDGE:\nAbility to receive, register, classify, and prioritize user requests.\n Competence in taking effective actions to resolve incidents and service requests, as well as answering general inquiries.\n Performs data collection of medium or low complexity under guidance.\n Writes and documents ideas and solutions clearly and comprehensibly / Ticket Classification \n Familiarity with operating systems \n Ability to diagnose and resolve hardware issues on workstations and peripheral devices.\n Experience with ITSM tools to log and track requests.\n Basic knowledge of networks (TCP/IP, DNS, DHCP, Firewall, Proxy, Gateway)\n Ability to install, configure, and update applications and systems.\n Knowledge of security practices, such as antivirus, firewalls, and password management.\n Ability to resolve issues related to specific software used by the organization (e.g., office suites, ERP systems).\nKnowledge in printer troubleshooting\n Knowledge in AI \n Basic English skills \n Basic knowledge of ITIL Foundation Ability to manage and optimize cloud environments (AWS, Microsoft Azure, Google Cloud Platform), including service migration and cloud resource administration to ensure efficiency and security\nProficient in using and configuring monitoring tools such as Zabbix, Nagios, and SolarWinds for effective infrastructure management, with the ability to proactively identify and resolve performance issues.\n \n\nMinimum Education: Technical Course \n\n \n\nDesired Qualification:* Computer Science, Technical Course\n\n\nLanguages:* English (Basic)\n\n \n\n* Meal Allowance / Food Voucher\n* Transportation Allowance\n* Sul América Medical Plan (Optional)\n* Life Insurance - 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