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If you believe in your talent and can demonstrate it in practice, come be a Mutant.\n\n \n\nWe're waiting for you. \n\n\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Real-time monitoring of dialers and performance alerts via Email and WhatsApp (answered calls, abandoned calls, overflowed calls, idle time, AHT, conversion rates, and sales).\n* Monitoring trunks, SBC, available channels, fluctuations, etc.\n* Opening and tracking support tickets.\n* Conducting tests on Interactive Voice Response (IVR) systems in Active Telesales.\n* Monitoring performance and adherence to strategy.\n* Skill allocation across EPSs.\n\n \n\n**Requirements and Qualifications** \n\n* Background in IT.\n* Intermediate-level experience with Excel.\n* Experience in Active Telesales.\n* Analytical mindset for tracking deviations and metrics.\n* Strong sense of urgency and responsibility.\n* Excellent interpersonal communication skills, both verbal and written, for interacting with clients, managers, and partners.\n\n \n\n**Additional Information** **What you'll find here:**\n\n* Flexible working hours;\n* Horizontal organizational structure;\n* Casual dress code;\n* Bike and scooter parking (if visiting the office);\n* Cross-brand growth opportunities;\n* Citizen Company: Our employees benefit from extended parental leave;\n\n **Benefits:**\n\n* Medical and dental insurance;\n* Life insurance;\n* Transportation allowance;\n* Meal and food vouchers;\n* Wellhub (Gympass);\n* Childcare allowance;\n* Disability support allowance for children;\n* Performance-based bonuses;\n* Birthday day off;\n* Alelo Multibenefits;\n* Allya—partnerships and discounts via app;\n\n **Additionally, we offer purpose-driven Mutant benefits:**\n\n* Freedom to be yourself. 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Location:
Conchal
Category:
Management6

Indeed
Project Manager - Querétaro (Mexico)
Description: Apply quickly by email:
Requirements and qualifications:
Requirements:
Education: Civil Engineering, Architecture, Business Administration, IT, or related fields
Languages: Advanced English (mandatory) | Fluent Spanish
Certification: PMP is highly valued
Experience:
* Proven experience managing large-scale construction and infrastructure projects
* More than 5 years leading high-complexity projects with multiple concurrent workstreams
* Experience in Data Centers, telecommunications, or structured cabling is desirable
* Application of PMBOK, PMI, Scrum, and Kanban methodologies
* Advanced proficiency in MS Project, Jira, Trello, Asana, Excel, and Executive PowerPoint
* Tools:
* Advanced proficiency in MS Project, Jira, Trello, Asana, Excel, and Executive PowerPoint
Responsibilities: Strategically act as the liaison among technical teams, business units, suppliers, and stakeholders, applying both traditional and agile methodologies (PMBOK, Scrum, Kanban), ensuring governance, process maturity, and alignment with organizational objectives.
Working hours: We offer: Competitive salary (to be determined based on candidate’s experience and salary expectations) Fixed-term contract for 3 months, with possibility of extension depending on project needs An innovative, collaborative, and technically advanced work environment Career development opportunities in a high-demand sector Working schedule: Monday to Thursday, 08:00–18:00 | Friday, 08:00–17:00 Occasional travel as required by the project If you meet the profile and are ready for this challenge, please send us your updated CV including your salary expectations
Knowledge:
Education: Bachelor’s degree – Business Administration, Engineering, Finance – completed
Technical skills: Asana, Advanced Excel, Jira, Microsoft Project, Trello
Behavioral skills: Communication, Emotional intelligence, Relationship management
2512120202501586377

R. Antônio Carlos Nogueira, 713 - Centro, Cosmópolis - SP, 13150-000, Brazil

Indeed
Data & Analytics Manager
Description:
What is the work environment like?
We at KaBuM are looking for people passionate about technology, obsessed with agility, quality, and excellence in customer service. All opportunities are open to everyone, without distinction of gender, gender identity, sexual orientation, race, ethnicity, religion, age, or disability.
Responsibilities of the Opportunity
We are seeking a Data Manager to lead our high-performance data team. The candidate must have deep technical knowledge of cloud technologies, especially Google Cloud Platform (GCP), and a passion for applying the latest advancements in Artificial Intelligence (AI), Machine Learning (ML), Large Language Models (LLMs), and Generative Conversational Agents to solve complex business challenges. As a Data Manager, you will be responsible for defining the company's data strategy, managing and mentoring a multidisciplinary team of data engineers, data analysts, and data scientists, and ensuring the delivery of innovative and high-quality data solutions.
Responsibilities
* Team Leadership and Management: Manage, mentor, and develop a multidisciplinary team of data talents, promoting a collaborative, innovative, and results-driven work environment.
* Data Strategy: Develop and implement the company’s strategic data vision aligned with business objectives, focusing on the advanced use of Google Cloud Platform.
* Cloud Data Architecture: Lead the design and implementation of scalable, robust, and secure data architectures on GCP, using services such as BigQuery, Cloud Storage, Dataflow, Dataproc, Composer, and Vertex AI.
* Artificial Intelligence and Machine Learning: Guide the team in developing and deploying machine learning models, AI solutions, LLMs, and generative conversational agents from concept to production.
* Data Governance: Establish and maintain data governance policies and practices to ensure data quality, security, privacy, and compliance. Analysis and Insights: Foster a data-driven culture, ensuring the team delivers actionable insights to business areas through data analysis and visualization in Looker.
* Stakeholder Management: Collaborate with leaders from other departments to understand their data needs and ensure developed solutions meet business requirements.
* Innovation: Stay updated on the latest trends and technologies in data, cloud, and artificial intelligence, and identify opportunities to apply them for the company’s benefit.
Requirements
Experience:
* Extensive experience in leadership roles within the data field, with a proven track record of managing multidisciplinary teams (engineers, analysts, and data scientists).
* Knowledge of Google Cloud: In-depth knowledge and hands-on experience with key data and AI services of Google Cloud Platform, including BigQuery, Composer, Vertex AI, and other ecosystem components.
* Expertise in AI and Machine Learning: Strong knowledge of AI and ML solutions, with familiarity in LLMs and generative conversational agents being a significant advantage.
* Technical Skills: Proficiency in programming languages such as Python and SQL.
* Experience with data orchestration tools (e.g., Composer) and MLOps practices.
* Strategic Vision: Ability to translate business needs into effective data strategies and technical solutions.
* Excellent Communication Skills: Ability to clearly and concisely communicate complex technical concepts to both technical and non-technical audiences.
Education:
Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, or related fields.
A postgraduate degree or MBA in data-related areas will be an advantage.
Differentiators* Google Cloud certifications (e.g., Professional Data Engineer, Professional Machine Learning Engineer).
* Experience in projects implementing generative conversational agents.
2511260202401833155

BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil

Indeed
IT Project Manager (SAP S4 Service)
Project Manager – SAP S4 Service
**Introduction**
Are you passionate about driving digital transformation in field service operations in a global environment? Do you have excellent technical skills—especially with SAP ECC CS and ideally SAP S/4HANA Service? We are seeking a hands\-on Implementation Manager with deep SAP expertise to lead and deliver projects as part of our Global Technical Operations Team. Join us and shape our field service ecosystem, optimizing business processes, and ensuring technical excellence across our organization.
**Your Responsibilities**
* Project Leadership: Independently manage and deliver complex implementation projects for our SAP\-integrated Field Service Management system\-from requirements engineering and solution design to Go\-Live.
* Technical System Configuration \& Assessment: Utilize your expertise in SAP ECC CS and S/4HANA Service to evaluate available configuration options, enhancement frameworks (e.g., ABAP, User Exits, BADIs, RICEFW), and integration touchpoints with external Field Service Management platforms. Collaborate with IT and development teams to translate functional needs into robust technical system configurations, while adhering to established system capabilities and governance frameworks ensuring optimal alignment with business requirements and technical standards.
* Interface \& Integration Management: Analyze, design, and optimize interfaces between SAP modules (ECC CS, SD, S/4HANA Service) and third\-party applications, ensuring robust system communication and data flows (IDOCs).
* Process Optimization: Analyze and document business processes and technical workflows, focusing on automation, data quality, and system efficiency.
* Stakeholder Management: Collaborate closely with both business and IT stakeholders, translating business requirements into technical solutions and acting as a technical consultant and change manager.
* Data Quality \& Business Intelligence: Develop, maintain, and optimize reporting solutions and analytics, ensuring high data consistency and reliability.
* Training \& Support: Deliver technical trainings, create documentation, and provide expert support to users and project teams.
* Lifecycle Management: Support application lifecycle including 2nd level support.
**Your Profile**
* 4\-6 years of hands\-on experience with SAP ECC CS module and ideally SAP S/4HANA Service, including Customizing, technical configuration, and enhancement technologies (e.g., ABAP, BADIs, User Exits).
* Deep understanding of SAP integration concepts (IDoc, RFC, Web Services, APIs) and experience in connecting SAP with external systems.
* Proven track record in technical project management especially in IT/business process implementation projects.
* Strong experience in interface design, data modelling, and system troubleshooting.
* High attention to detail and passion for data quality.
**Additional Skills:**
* Hands\-on mentality, high IT affinity and willingness to learn about new IT systems, especially in the field of cloud and mobile applications.
* Assertive and confident in technical discussions and decision\-making.
* Team player with excellent collaboration and communication skills.
* Willingness to travel internationally, as required.
* Knowledge in SQL, SAP Field Service Management and Jira considered as a plus
* Fluent in English (Spanish is a plus)
**Education:**
* University degree in Computer Science, Engineering, Business Informatics, or a related discipline; or equivalent professional experience.
**Our Offer**
There is a lot for you to discover at Fresenius Medical Care, because we have a lot to offer. No matter in which field you are an expert and how much experience you bring with you \- for your professional future with meaning:
* The opportunity to shape the future of healthcare innovation at a global market leader.
* A highly collaborative, mission\-driven, and innovative culture.
* Global exposure, challenging assignments, and high visibility.
* A platform to make a tangible impact in advancing health, sustainability, and innovation.
At **Fresenius Medical Care**, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high\-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life\-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
Our values guide how we work:
* We Care for our patients, each other, and our communities
* We Connect across teams and borders to deliver excellence together
* We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

R. Amoreira, 891 - Jardim Roseira Acima, Jaguariúna - SP, 13820-000, Brazil

Indeed
Clear store managers - Artur Nogueira
Description: Requirements and Qualifications:* Higher education in progress or completed will be a differentiator!
* Have you worked in the Telecommunications sector before? Great, we would love to learn about your experience!
* Experience in team management is highly welcome; leadership with empathy makes all the difference!
* Affinity with technology and identification with the innovation universe are essential!
* It's important to easily understand and monitor sales indicators; focus on results always!
* Basic knowledge of Office Suite greatly helps in daily tasks.
* Availability to work in shifts and shopping mall hours.
* And above all: passion for people, development, and making a difference within the team!
Are you driven by performance and results? Are you someone who excels on the front line, loves goals, knows how to lead with empathy, and focuses on growth? Do you enjoy developing people and taking charge with an ownership mindset?
Then this position is for you! Come be a protagonist with us!
What do we expect from you?
* Total focus on results! You will be responsible for boosting store sales, monitoring indicators, and ensuring the execution of PEX (Excellence Plan), always with strategy and efficiency.
* Intelligent commercial management, developing actions and opportunities, closely monitoring team performance and operations.
* Practical knowledge and application of carrier and HS procedures, policies, and processes, with accuracy and excellence.
* Responsible for the store's physical setup, ensuring an organized, functional, and attractive environment for customers.
* Management of administrative routines and constant partnership with internal departments (HR, Payroll, Logistics, Finance, IT, Maintenance, Training, and Trade).
* Recruitment, training, and development of the team, building a high-performance team focused on sales and excellent customer service.
* Active and inspiring leadership, guiding with empathy, clear goals, discipline, and a growth-oriented vision.
* Owner mentality: sense of urgency, responsibility, and strategic direction that drives the business.
* Genuine care for people, promoting a light, collaborative environment with mutual respect.
* Represent the brand responsibly, guaranteeing a unique experience for every customer visiting the store.
* If you enjoy challenges, want to grow, and are passionate about selling, leading, and delivering great results, this position is for you!
2511100202181799915

R. Dez de Abril, 1394 - Jardim Wada, Artur Nogueira - SP, 13160-000, Brazil

Indeed
Project Manager
**Description**
If you are looking for a new challenge in your career and want to be part of an innovative team that values leadership and excellence, we have an exciting opportunity for you. We are seeking dynamic and visionary professionals who want to contribute to the success of challenging and impactful projects. Here, you will have the chance to work in a collaborative environment where your ideas will be heard and your expertise recognized. If you are results-driven and passionate about turning strategies into concrete actions, this could be the ideal place for you to grow and develop. Join an organization committed to excellence and innovation, where every project is a new opportunity for learning and achievement. We look forward to learning about your journey and how you can join us on this path!
**Responsibilities and duties**
· Conduct **daily meetings (daily meetings)** to monitor task progress and remove obstacles. · **Update project status** in corporate tools (PSO, Portal, TWorks), ensuring visibility and accuracy. ·
**Manage schedules**, risks, and deviations, implementing corrective actions to maintain the original plan. ·
**Control project profitability**, negotiating budgets or adopting contingency measures when necessary. ·
**Develop and support the consultant team**, promoting technical and career growth. · Build and maintain **relationships with stakeholders and clients**, strengthening trust and opening doors for new business opportunities. ·
**Promote company culture**, acting as a role model and guiding others on expected values and behaviors. ·
**Collaborate with other Project Managers**, especially junior and mid-level ones, sharing knowledge and best practices.
**Requirements and qualifications**
Bachelor's degree completed in Technology, Project Management, Business Administration, or related fields. Postgraduate degree desirable in Project Management or International Trade (even if currently in progress)

BR-373, 097 - Centro, Limeira - SP, 13480-013, Brazil

Indeed
Control Desk Analyst (Mid-Level)
**WHAT DOES IT MEAN TO BE A MUTANT?**
**When you decide to become a Mutant, you choose to take a different step in your life and career.**
Being a Mutant means being part of a group courageous enough to forge new paths and ambitious enough to go further every day.
We're not the trendy company—and we don't care to be. On the contrary, we do much more than we say. And we prefer doing it together because here it's by everyone and for everyone.
We are always looking for talented and passionate people to grow and evolve with us. If you believe in your talent and can demonstrate it in practice, come be a Mutant.
We're waiting for you.
**Responsibilities and Duties**
* Real-time monitoring of dialers and performance alerts via Email and WhatsApp (answered calls, abandoned calls, overflowed calls, idle time, AHT, conversion rates, and sales).
* Monitoring trunks, SBC, available channels, fluctuations, etc.
* Opening and tracking support tickets.
* Conducting tests on Interactive Voice Response (IVR) systems in Active Telesales.
* Monitoring performance and adherence to strategy.
* Skill allocation across EPSs.
**Requirements and Qualifications**
* Background in IT.
* Intermediate-level experience with Excel.
* Experience in Active Telesales.
* Analytical mindset for tracking deviations and metrics.
* Strong sense of urgency and responsibility.
* Excellent interpersonal communication skills, both verbal and written, for interacting with clients, managers, and partners.
**Additional Information** **What you'll find here:**
* Flexible working hours;
* Horizontal organizational structure;
* Casual dress code;
* Bike and scooter parking (if visiting the office);
* Cross-brand growth opportunities;
* Citizen Company: Our employees benefit from extended parental leave;
**Benefits:**
* Medical and dental insurance;
* Life insurance;
* Transportation allowance;
* Meal and food vouchers;
* Wellhub (Gympass);
* Childcare allowance;
* Disability support allowance for children;
* Performance-based bonuses;
* Birthday day off;
* Alelo Multibenefits;
* Allya—partnerships and discounts via app;
**Additionally, we offer purpose-driven Mutant benefits:**
* Freedom to be yourself. Inclusion is in our DNA. We make no distinction based on gender, race, creed, or color! We are all Mutants!
* People and experiences drive us. They are our essence and purpose. Initiatives and programs focused on workplace climate, development, and culture;
* Creating value for people and businesses. Together, we build digital products that boost business performance;
* Being part of an outstanding team that plays as one, fostering a culture of collaboration, innovation, and transformation. And most importantly: having fun throughout the journey;
* Working and sharing knowledge daily. The best minds in the market in a place where they can be themselves: this is how we deliver disruptive solutions;
We connect what customers want with what companies need. We do this by creating superior technologies and experiences for brands. **When it comes to digital evolution and solving challenges, everything is possible. If it isn’t possible yet, we’ll figure out how.**
We understand the main marketing, sales, and technology challenges companies face to generate financial results. We transform knowledge into insights. We design new technologies and new experiences. We implement and manage customer journeys. **All so that customers have the best possible experience with brands. Satisfied customers. Leading companies.**
The best minds in the market in a place where they can be themselves: this is how we deliver disruptive solutions. Combined with an exclusive ecosystem of strategic partnerships and cutting-edge suppliers, **we create solutions for every stage of the customer lifecycle.**
Official website: mutant.com.br

R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-270, Brazil

Indeed
Control Desk Assistant
**WHAT DOES IT MEAN TO BE A MUTANT?**
**When you decide to be a Mutant, you choose to take a different step in your life and career.**
Being a Mutant means being part of a group brave enough to forge new paths and ambitious enough to go further every day.
We are not the trendy company — and we don't care to be. On the contrary, we do much more than we say. And we prefer doing it together because here it's by everyone and for everyone.
We are always looking for talented and passionate people to grow and evolve with us. If you believe in your talent and can demonstrate it in practice, come be a Mutant.
We're waiting for you.
**Responsibilities and duties**
* Real-time monitoring of Televendas' main indicators (calls answered, abandoned calls, overflowed calls, idle time, TMO, NS).
* Monitoring trunks (via NeoManager), available channels, fluctuations, etc.
* Opening and tracking service tickets.
* Performing tests on Televendas IVR systems.
**Requirements and qualifications**
* Experience in IT.
* Intermediate-level Excel proficiency.
* Analytical mindset for tracking deviations and metrics.
* Sense of urgency and responsibility.
* Strong interpersonal communication skills, both verbal and written, for interacting with clients, managers, and partners.
**Additional information** **What you'll find here:**
* Flexible working hours;
* Horizontal structure;
* Open dress code;
* Bike and scooter parking (in case of visiting the office);
* Cross-brand growth opportunities;
* Citizen Company: Our employees benefit from extended parental leave;
**Benefits:**
* Medical and dental insurance;
* Life insurance;
* Transportation allowance;
* Meal and food vouchers;
* Wellhub (Gympass);
* Childcare allowance;
* Allowance for children with disabilities;
* Performance bonus;
* Birthday day off;
* Alelo Multibenefits;
* Allya — partnerships and discounts on the app;
**Additionally, we include some purpose-driven Mutant benefits:**
* Freedom to be yourself. Inclusion is in our DNA. We make no distinction based on gender, race, creed, or color! We are all Mutants!
* People and experiences drive us. They are our essence and purpose. Actions and programs focused on workplace climate, development, and culture;
* Creating value for people and businesses. Together, we create digital products that boost business performance;
* Being part of an amazing team that plays together, with a culture of collaboration, innovation, and transformation. And most importantly: having fun throughout the journey;
* Working and exchanging knowledge daily. The best minds in the market in one place where they can be themselves: that's how we deliver disruptive solutions;
We connect what customers want with what companies need. We do this by creating superior technologies and experiences for brands. **When it comes to digital evolution and solving challenges, everything is possible. If it's not possible yet, we'll figure out how.**
We understand the main marketing, sales, and technology challenges companies face in order to generate financial results. We turn knowledge into insights. We design new technologies and new experiences. We implement and manage customer journeys. **All so that customers have the best experience with brands. Satisfied customers. Leading companies.**
The best minds in the market in one place where they can be themselves: that's how we deliver disruptive solutions. Together with an exclusive ecosystem of strategic partnerships and leading-edge suppliers, **we create solutions for every stage of the customer lifecycle.**
Official website: mutant.com.br

R. Vieira Bueno, 164 - Centro, Americana - SP, 13465-270, Brazil

Indeed
IT Systems Consultant I - SAP FI
**Come play your best role with a team of professionals who always do the right things, the right way, and for the right reasons. Ready to join our team?**
**WHAT WE EXPECT FROM YOU**
* **Education:** Bachelor's degree in Systems Analysis, Computer Science, Computer Engineering, Information Systems or related fields. Postgraduate degree in Project Management or Information Technology is desirable;
* **Computer Skills:** SAP FI and Brazil Localization/Fiscal – mandatory;
* **Languages:** Intermediate English – mandatory.
**EMPLOYMENT MODEL**
Hybrid
**REQUIRED EXPERIENCE**
* Mandatory solid functional SAP experience – FI module;
* Mandatory experience in project implementation/improvements and integrations;
* Knowledge in tax processes will be a differentiator, as well as solutions such as MasterSAF/TaxOne;
* Knowledge in SAP MM module with Brazil localization and Tax Reform will be a differentiator;
* Practical experience in application support and root cause analysis.
**Technical Skills:**
* Ability to prepare and interpret procedures, flowcharts, and schedules;
* Implement medium/high complexity projects and requests through activity planning, requirement specifications, package acquisition, and ABAP program interpretation.
* Skills in managing support service queues, SLA, and root cause analysis.
**️** **YOUR MAIN RESPONSIBILITIES**
* Work cohesively with IT and Finance resources.
* Understand, design, build, implement, and maintain best-practice solutions for the functional area.
* Participate in the project delivery process.
* Work with business partners to effectively relate complex financial concepts to help understand detailed business requirements and facilitate technical solution determination.
* Execute proof-of-concept testing in a multidisciplinary team environment to validate project assumptions.
* Configure SAP FI/MM, fiscal devices, and other related financial applications to enable defined business processes and complete configuration documentation.
* Define and document functional specifications for custom applications developed based on business requirements.
* Conduct tests to ensure solution integrity and accuracy.
* Ensure business needs are met and assignments are delivered on time by participating in project/planning meetings and maintaining regular communication with the team and management.
* Identify, assess impact, and provide recommendations to resolve issues related to Finance business processes, procedural changes, and systems; escalate high-complexity and critical issues.
* Analyze and understand business data to support decision-making and present information effectively.
* Evaluate procedural and systemic solution alternatives that meet needs while maintaining business standards.
* Basic technical skills for understanding and debugging ABAP code.
* Ability to analyze integrations with ERP support applications and facilitate discussions with IT partners to resolve issues and/or improve application performance.
* Deliver training to business users on new IT solutions.
* Propose and apply innovations in SAP ERP or satellite systems that contribute to the company.
**BENEFITS**
**Physical Well-being:** Medical and Dental Insurance, Prosthetics and Orthotics, Mothers' Room, Pregnancy Program, Shuttle Service, Workplace Gymnastics, Gympass, Restaurant, Flu Vaccine.
**Financial Well-being:** Emergency Salary Advance, Salary Supplement, Childcare Allowance, Allowance for Child with Intellectual Disability, Private Pension, Payroll Deduction Loan, Life Insurance, Funeral Assistance, Meal Voucher/Food Voucher.
**Mental Well-being:** Sylvamo Support, Future Preparation – Your Best Future.
**Sense of Belonging:** Christmas Gift for children up to 12 years old, Christmas Basket, Recognition for Years of Service, School Kit, Newborn Kit, Special Recognition Program.
**Interpersonal Well-being:** Extended Maternity and Paternity Leave.
**We promote an inclusive and diverse culture where everyone feels welcome, valued, and included. Inclusive teams foster a sense of belonging that encourages everyone to contribute and aligns with our vision and the Sylvamo Promise. We offer tools and training to help our professionals develop their skills and advance their careers.**
**Studies show that minority groups tend not to apply when they don't meet even one job requirement. Don't worry! Submit your application and we will review your resume in the best possible way.**

Praça Rui Barbosa, 71 - Centro, Mogi Guaçu - SP, 13840-029, Brazil
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