Job Summary: Certo Soluções em Tecnologia is seeking an IT Technical Support Professional to join our team and contribute to innovation and the smooth operation of technologies. Key Highlights: 1. Technical support for equipment and software 2. Preventive and corrective maintenance of computers 3. IT network and system support **Fully On-site Position** Certo Soluções em Tecnologia is seeking an IT Technical Support Professional to join our team and contribute to innovation and the smooth operation of technologies. **Responsibilities:** * Provide technical support to staff, teachers, and students regarding equipment and software. * Perform preventive and corrective computer maintenance. * Support IT networks and systems, including configuration and internal resources. **Requirements:** * Technical or higher education degree (completed or in progress) in Information Technology or Computer Networks. * Knowledge of hardware and software, including installation, configuration, and maintenance. * Basic understanding of computer networks (cabling, basic switch, router, and Wi-Fi configuration). * Strong user support and customer service skills. **Preferred Qualifications:** * Prior experience in school or educational environments. * Familiarity with Google Workspace. Employment Type: Full-time CLT Salary: R$1.518,00 - R$2.000,00 per month Benefits: * Meal voucher Work Location: On-site