**Fleet Maintenance Analyst I** **Summary:** Responsible for executing and monitoring activities related to fleet maintenance service orders, ensuring process sequencing within established deadlines and guaranteeing smooth operations. Works directly with customers and the accredited network, seeking effective solutions and continuous improvements in maintenance processes. **Responsibilities:** * Access the fleet maintenance management system and sequence pending service orders requiring action. * Analyze service orders and assign them to accredited providers according to maintenance needs, respecting deadlines stipulated in contracts and public notices. * Provide telephone support to customers and accredited providers, offering assistance and seeking appropriate solutions. * Coordinate between customers and the accredited network to ensure correct execution of requirements. **Education:** * Currently pursuing a technical degree in Mechanics, a technology degree, Business Administration, or related fields. **Technical Skills:** * Intermediate Microsoft Office suite proficiency. * Basic knowledge of customer service. * Fundamental knowledge of automotive mechanics. * Familiarity with integrated management systems. **Behavioral Competencies:** * Concentration and focus on results. * Persistence and commitment. * Organization and attention to detail. * Strong communication skills and teamwork.