We are looking for a **Field Services Leader** to develop the team so they can achieve the productivity and quality required to execute field services. Ensure optimal efficiency in executing field services by analyzing work order sizing and daily routes. Maintain a routine quality audit to ensure teams correctly perform their tasks, avoiding unnecessary material losses. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with sector standards, processes, routines, and policies; * Monitor and analyze area performance indicators and define short-term actions to improve deliverables; * Analyze and propose improvements to operational routines; * Prepare and present reports, forms, spreadsheets, or documents to leadership, as requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Ensure the team has all necessary equipment and resources to carry out activities; * Develop the team so they can achieve the productivity and quality required to execute field services; * Ensure optimal efficiency in executing field services by analyzing work order sizing and daily routes; * Maintain a routine quality audit to ensure teams correctly perform their tasks, avoiding unnecessary material losses; * Align field service priorities with the company’s client-facing departments; * Ensure compliance with processes defined by the Fleet Management department; * Flag staffing and material procurement needs for activating new teams; * Update information used to calculate team commissions / productivity. **Requirements and Qualifications** * Completed high school education; * Minimum 2 years of experience in the field, including at least 6 months in a leadership role; * Basic computer skills; * Networks and computer maintenance; * Access transmission technologies and media / Twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * GPS systems; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * Undergraduate studies in progress; * Willingness to travel; * Google tools (Sheets, Docs); * Geographic knowledge of the city. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A flat and hierarchical environment—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * PCD dependent allowance; * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) market in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.