Job Summary: A professional responsible for creating and managing sales orders, analyzing performance, supporting returns, collections, and technical service accreditation, as well as serving customers. Key Highlights: 1. Sales order management and operational support 2. Performance analysis and process improvement 3. Customer support and technical service accreditation **Responsibilities:** * Create and manage spare parts sales orders in the SAP system. * Adjust sales orders to enable financial release, ensuring compliance with internal policies. * Monitor and analyze the sales performance of the accredited network, proposing improvement actions when necessary. * Support and monitor merchandise return processes, ensuring correct operational and documentation flow. * Support collection activities, monitoring potential delinquencies with respective departments. * Initiate and monitor the technical service accreditation process, ensuring compliance with established requirements. * Serve customers and clarify inquiries, providing efficient support aligned with the company’s service standards. **Requirements:** * Currently pursuing or holding a bachelor’s degree in Business Administration, Production Engineering, or related fields. * Intermediate knowledge of Excel. **Desirable:** * Experience with SAP. * Power BI skills for report and dashboard creation. * Intermediate Spanish and English. **Our Benefits:** * Meal Allowance * On-site restaurant️ * Medical and dental plans * Transportation allowance * On-site parking ️ * Life insurance ❤️ * Annual Profit-Sharing Program (PPR) Wellhub (Gympass) ️‍* ️ * Language course support * Scholarship Program