Collection Technician

Description

Job Summary: We are seeking a Collection Assistant to join our team, focused on negotiation and conflict resolution with delinquent customers. Key Highlights: 1. Collection activities for delinquent customers 2. Negotiation and conflict resolution skills 3. Knowledge of banking processes and Excel is essential **POSITION:** Collection Technician I **TEMPORARY BENEFITS:** VR 23.30 \+ Shuttle service **WORK HOURS:** Mon–Thu: 08:00–18:00; Fri: 08:00–17:00 – On-site attendance required on Mondays, Tuesdays, and Thursdays in 2024 **RESPONSIBILITIES:** Delinquent customer collector for Ambev **EDUCATION:** Completed technical course and/or currently pursuing higher education Microsoft Office suite (Excel is essential) We are looking for a Collection Assistant to join our dynamic and committed team dedicated to excellence in financial services. The ideal candidate must demonstrate strong verbal and written communication skills, as well as proven negotiation and conflict resolution abilities. Strong verbal and written communication skills. Negotiation skills. Knowledge of banking, notarial, and collection processes. Proficiency in Excel and other management software. Organizational skills and attention to detail. Stress tolerance and ability to handle conflict situations. **Minimum Education Requirement:** Technical course