OPERATIONS ANALYST

Description

Job Summary: Ensure efficient scheduling of demands by managing logistics and resources to meet deadlines and maintain communication with customers and teams. Key Highlights: 1. Logistics activity and resource planning and management 2. Communication with customers and teams regarding deadlines and execution 3. Problem resolution and project control updates **JOB MISSION:** Ensure that received demands are scheduled to meet deadlines with optimal logistics. **REQUIREMENTS:** Currently pursuing a bachelor's degree in Production Engineering, Civil Engineering, Logistics, or Building Construction; Proficiency in Excel formulas and classifications; Knowledge of the telecommunications sector is desirable; Knowledge of civil construction is desirable. **COMPENSATION:** Competitive salary for the position, medical plan, and meal allowance/food voucher amounting to 32.63 (PER WORKING DAY) 1\. Receive and register customer requests in the SGO system; 2\. Schedule activity execution, logistics routes, and required resources; 3\. Make scheduled activities available to respective teams; 4\. Keep customers informed about activity execution deadlines and conduct weekly rollouts; 5\. Address questions and resolve problems during field activity execution when necessary; 6\. Contact the technician responsible for activities to collect necessary information; 7\. Update development controls for specific projects; 8\. Monitor, record, and justify reasons for delays in activity execution; 9\. Complete function-related performance indicators; 10\. Assist with other departmental activities as needed;