Job Summary: This role is for someone who loves personal interaction, prioritizes customer needs, and is committed to respectful and joyful service in a restaurant setting. Key Highlights: 1. Commitment to courteous and respectful interactions 2. Focus on anticipating needs and satisfying customers 3. Appreciation of diversity and unique experiences **\#We’d absolutely love it if you...** Go the extra mile to make things easier for people and love generating smiles Enjoy face-to-face interaction and always seek opportunities for engagement Understand that people’s needs are more important than any task Are committed to treating others well and place respect above all else Celebrate differences and believe every customer and every experience is unique! **Responsibilities and Duties** **What your day will look like** **(spoiler: generating lots of smiles is part of the package)!** * You’ll be responsible for customer service activities in the restaurant. See details below! * Check the menu, promotional items, sound system, and air conditioning to ensure the dining area is organized; * Conduct quick customer surveys; * Always strive for customer satisfaction by anticipating their needs; * Support customers using self-service kiosks; * Assist customers with the Digital Experience, ensuring menu suggestions and additional sales via kiosks, Order & Collect, After-Sales, and McCafé; * Ensure family-friendly experience satisfaction. **Requirements and Qualifications** **Essential Ingredient** * High school education in progress or completed. **Additional Information** **We’d absolutely love it if you...** * Go the extra mile to make things easier for people * Love generating smiles * Enjoy face-to-face interaction and always seek opportunities for engagement * Understand that people’s needs are more important than any task * Are committed to treating others well and place respect above all else * Celebrate differences and believe every customer and every experience is unique! **Benefits That Make Everything Even More Delicious** * Medical Assistance * Dental Assistance * Transportation Allowance * On-site Meal Benefit * Gympass * Life Insurance * PPR \- Profit Sharing Program **Ready for an experience as unforgettable as a Big Mac? Apply now!** The world’s largest independent McDonald’s franchise. We employ over 60,000 people across Brazil. We’re one of the country’s top job creators and help countless young people land their first formal job. Our secret ingredient is our people. And if you’ve made it this far — why not explore our opportunities? Here’s why you should join our team: ***Live Our Purpose*** We are many stories making history. We are many stories united by a great purpose: To make every day an opportunity to nourish people and build dreams. ***Service Culture*** We value a workplace where everyone feels welcome, regardless of race, gender, sexual orientation, or any other characteristic. What matters most here is that you can create positive moments while being authentically yourself. ***Recipe for the Future*** We serve high-quality food, adopt sustainable practices, and offer professional development opportunities to thousands of young people. Here, we care for people — and for the planet. ***Ketchup in Your Veins*** Delighting and serving with excellence is in our DNA. We understand that our customers’ diverse needs always come first — and we commit to treating everyone with kindness and respect. Do you see yourself here? Join us as a Méqui!
João Silva
Indeed · HR
João Silva
Indeed · HR
