The Universo AGV Universe is a vehicle protection association whose purpose is to provide all Brazilians with high-quality, excellent service through mutualism. It focuses on guaranteeing diverse benefits for members across Brazil who own passenger or work vehicles—such as motorcycles, cars, trucks, and premium vehicles. **Responsibilities and duties** * Handle telephone inquiries, providing information about required documents; * Address members’ questions; * Receive and preliminarily review documents from members whose vehicles were involved in incidents; * Initiate cases in the system by attaching documents; * Update ongoing service information; * Deliver results within deadlines and achieve performance targets. **Requirements and qualifications** * Completed high school education; * Basic knowledge of Microsoft Office suite; * Customer service experience. **Additional information** Only Universo members enjoy: * Freedom to dine wherever you prefer using our Caju card, with R$40.00 credited per workday; * Choice between transportation allowance or fuel subsidy; * Your health is one of our top priorities—your GymPass gym membership is fully covered by us! Plus, dependent plans start at R$29.90; * Co-payment medical assistance provided by Unimed; * Training programs offered through Academia Performance; * Development incentives via university partnerships, offering scholarships of up to 50% for undergraduate and postgraduate courses; * Language school partnerships, providing special conditions for online or in-person study; * Access to the You Club, offering discounts and benefits at thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more; * We also care about your pet—you’ll receive exclusive discounts on assistance plans from our partner Au Happy; * Vehicle protection! 20% discount on Universo AGV association plans! * Gamification program: each time you meet a target, you earn coins redeemable for rewards at the Up Store; * SESC card for you and your dependents, granting access to numerous benefits nationwide—including quality activities and services at low cost. We are specialists in a shared area of interest. Universo AGV focuses on guaranteeing diverse benefits for members who own passenger or work vehicles. A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to fulfill collective needs proposed to its members through cooperation.
João Silva
Indeed · HR
João Silva
Indeed · HR
