Service Scheduling Assistant

Description

Job Summary: Assists in organizing and scheduling services, monitoring execution, recording data, supporting customers and technicians, and assisting with administrative routines. Key Highlights: 1. Support in organizing and scheduling service activities 2. Monitoring performance indicators and incidents 3. Administrative support and communication with customers and team Responsible for assisting in organizing and scheduling service activities for the unit. Performs basic technical service control, monitors execution times, records service and labor entries in the system, and provides support in customer communications, always under the guidance of the scheduler or responsible manager. Assists in monitoring performance indicators and incidents, relaying information to the technical team to ensure service quality. Supports prioritization of service requests by verifying equipment and tool availability as well as schedule capacity, contributing to adherence to established timelines. Also provides administrative support for departmental routines, maintaining updated records and facilitating communication among the workshop, technicians, and customers. Employment Type: Full-time, CLT Permanent Contract Benefits: * Medical insurance * Dental insurance * Free parking * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance