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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
Project Manager (Regulatory Projects/Tax Reform) – Remote
Remote execution of initiatives related to process, system, and governance alignment in compliance with Tax Reform requirements. The professional will be responsible for end-to-end project planning, structuring, and management (scope, schedule, risks, costs, and deliverables), serving as the central point of contact among Tax, Accounting, Legal, IT, vendors, and consulting firms. Responsibilities include facilitating project management rituals (status reports, executive committees, and progress meetings), risk and change management, definition and monitoring of KPIs, governance assurance, and executive reporting to stakeholders—ensuring adherence to deadlines, quality standards, and regulatory compliance. **Technical Requirements (Mandatory):** * Proven experience as a Project Manager (minimum 5 years); * Experience in highly complex regulatory or tax-related projects; * Solid knowledge of project management methodologies (PMBOK, Agile, or hybrid models); * Experience in systemic alignment projects, tax processes, and integrations; * Ability to manage multiple stakeholders; * Proficiency in project management tools (MS Project, Jira, Confluence, Smartsheet, or similar). **Desired Qualifications:** * Prior experience in Tax Reform projects or large-scale tax transformations; * Knowledge of ERP systems (SAP, Oracle, TOTVS, or similar); * Experience in medium- to large-sized corporate environments; * Certifications such as PMP, PMI-ACP, Scrum Master, or equivalent; * Experience in Body Shop or Managed Services project delivery models. **Engagement Model:** * Work arrangement: Remote (initially); * Estimated duration: 2-month project; * **Preferred start date: Immediate – December 22 (2-month duration)**; * Working hours: 9:00 AM to 6:00 PM, Monday through Friday. Job Type: Full-time CLT, Temporary, Freelance / PJ Contract Duration: 2 months Compensation: R$10,000.00 per month
R. Padre Carlos, 315 - Centro, Joinville - SC, 89201-110, Brazil
R$10,000/year
Indeed
Customer Service Representative – Uberaba/MG
Citizen Experience is seeking a talented and exceptional customer service representative to join our Talent Pool. If you possess outstanding process management skills, are communicative, and have a natural aptitude for interacting with people, this may be the opportunity you’ve been waiting for! Here, we are part of an exceptional team where we support, respect, contribute to, motivate, and creatively collaborate with one another — that’s how the best ideas emerge. If you’re looking to accelerate your career in an environment rich with opportunities—where “accelerating” means not only advancing in roles and responsibilities but also consistently tackling new challenges—don’t miss this chance! Responsibilities and Duties: **Responsibilities and Duties** * **Public Service**: Greet and guide citizens regarding the various services offered, providing clear and accurate information. * **Document Screening**: Review and organize documents required for service delivery, ensuring all prerequisites are met before referring citizens to the appropriate departments. * **Request Processing**: Assist with form completion, data collection, and forwarding of requests to relevant departments—for example, ID card (RG) issuance, driver’s license (CNH) issuance, and appointment scheduling. * **Administrative Support**: Perform administrative tasks such as updating records, archiving documents, and maintaining databases to ensure operational efficiency and accuracy. * **Queue and Appointment Management**: Organize and manage waiting queues and pre-scheduled appointments to optimize service flow and reduce citizen wait times. * **Problem Resolution**: Promptly and effectively resolve user inquiries and issues, delivering courteous and efficient service, and escalating complex cases to supervisors when necessary. * **Quality Standards Maintenance**: Follow company procedures and policies, ensuring compliance with organizational quality and service standards. **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office proficiency; * Experience in customer service; * Typing skills — considered a plus; **Additional Information** **Monthly Salary:** BRL 1,549.27. **We offer the following benefits:** **Transportation Allowance** (6% employee contribution) **Birthday Day Off** – A full day just for you to celebrate however you wish! **Health Insurance Plan** – Co-payment plan; monthly premium for the primary insured covered by the company. Dental Insurance Plan – Co-payment plan; monthly premium for the primary insured covered by the company. **Meal/ Food Allowance** – BRL 25.73 per day for meals. **Wellhub** – Take care of your body and mind through gyms and physical activities. **ZenKlub** – Emotional health support. **Life Insurance** – Because we value your safety and peace of mind. **Pharmacy Discounts** – Savings on medications and wellness products. **Work Schedule:** Monday to Friday, from 7:40 AM to 5:28 PM. **Work Location:** UAI Uberaba – Rua Tristão de Castro, 575 – Centro, Uberaba – MG We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic workplace offering continuous learning opportunities and challenging projects, join our team! #ForPeople
R. Tristão de Castro, 578 - São Benedito, Uberaba - MG, 38022-010, Brazil
R$1,549/month
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