Serve customers and manage account relationships, identifying needs and providing appropriate guidance tailored to each customer. **Responsibilities and Duties** Provide customer service through communication channels such as WhatsApp, phone calls, and email, resolving inquiries, requests, and complaints courteously and effectively; Encourage and assist customers in using the Classecon system; Collect customer feedback and report improvement suggestions; Carry out customer relationship and retention activities, as well as other related tasks; Participate in meetings with customers. **Requirements and Qualifications** Completed high school education; Experience in customer service; Own transportation and valid driver’s license; Intermediate-level proficiency with Microsoft Office suite; Availability to attend condominium assemblies during evening hours; Availability for 44 hours/week, Monday through Friday, from 08:00 to 18:00; Availability to work on an alternating schedule during weekends and holidays. **Additional Information** Compensation: R$ 2.163,19; Benefits: Meal allowance (R$ 18.00 per day) + transportation allowance or fuel assistance (R$ 300.00 for car or R$ 225.00 for motorcycle) + health insurance after probation period + life insurance. **Connecting Talents and Companies.** We are a Human Resources Management consultancy focused on maximizing your positive experience as both candidate and company. Our focus is on *Recruitment & Selection*. We specialize in sourcing talent for organizations. By combining our passion for people with the power of artificial intelligence and today’s technology, we help individuals and organizations reach their full potential.